iOS 14.5 and Meraki MDM App (2.5.5)

SOLVED
vassallon
Head in the Cloud

iOS 14.5 and Meraki MDM App (2.5.5)

So it appears that the Meraki MDM app is busted on iOS 14.5.  I got a report of this from one of my schools and did some digging.

 

The app appears to function to when updating the iPad to iOS 14.5 but after resetting the MDM app throws error saying the iPad is not enrolled in an SM network and that it is unable to determine if the device is compliant.

 

I contacted support and this is a known issue with an updated version of the App submitted to Apple and waiting approval.

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vassallon
Head in the Cloud

Re: iOS 14.5 and Meraki MDM App (2.5.5)

@BlakeRichardson 

 

Interestingly enough last week when troubleshooting with support one of the workaround fixes was to repush the App to the iPad. 

 

This did not work last week but did work today.

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3 REPLIES 3
BlakeRichardson
Kind of a big deal

Re: iOS 14.5 and Meraki MDM App (2.5.5)

@vassallon  Awesome, thanks for sharing. Surprised the SM team haven't shared this already. 

Meraki CMNO, Ruckus WISE, Sonicwall CSSA, Allied Telesis CASE & CAI
vassallon
Head in the Cloud

Re: iOS 14.5 and Meraki MDM App (2.5.5)

@BlakeRichardson,

 

I was surprised as well, I looked here first before reaching out to support and saw nothing here.

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vassallon
Head in the Cloud

Re: iOS 14.5 and Meraki MDM App (2.5.5)

@BlakeRichardson 

 

Interestingly enough last week when troubleshooting with support one of the workaround fixes was to repush the App to the iPad. 

 

This did not work last week but did work today.

Found this helpful? Give me some Kudos! (click on the little up-arrow below)

View solution in original post

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