We have 4 Inspiron 7373. I've managed to get one to register with Meraki so it appears in the Devices list on the MDM. However, the other 3 just refuse no matter how many times you install the Meraki agent.
Whereas all our older HPs work and register just fine.
Are there issues with Meraki Agent and Windows 10 version 1803?
@stevenwhiting I haven't had any issues registering devices running 1803, have you made sure the ports for systems manager are open on your firewall. I dont want to assume your using a Meraki MX so thought it is worth mentioning.
They'll be open as all the other HP devices work fine, it's just these new Dell machines. I've only managed to get one Dell to register. I did nothing special with that one. Just ran the agent as I always do but these other 3 just won't appear in Meraki.
No, they get wiped and loaded with a fresh copy of Windows 10 1803. As you mentioned firewall I did remember we've had a new Sophos Cloud AV installed recently, that appears to now protect the firewall. So I did a test on a HP to see if that was blocking it. Installed Sophos Cloud AV first, then Meraki and it was fine. I'll need to test the same on one of the Dell's. So it could be the Sophos Cloud AV causing the issue.