Has there been any change in the way that bypassing activation locks/iCloud accounts on supervised devices is handled?
We've recently had an iPhone device returned where the user has entered his personal iCloud account and has "Find my iphone" activated. When we set our system up 1½-2years ago it was tested so that the devices were completely overwritable including the iCloud-lock as long as the device was supervised and you used the bypass code from the Meraki device dashboard.
Now that we've gotten an actual situation where this is required entering the bypass code does not work.
We've also tried to do it on "clean" testdevices and we keep getting the same result, can't get past the iCloud account sign in.
Has the procedure changed, did some update break it or is this feature just not applicable anymore?