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Meraki Systems Manager installation on Windows Server 2016 or 2019?
Does the Meraki Systems Manager agent (the latest being version 4.0) support MS Windows Server 2016 or higher?
When I try to install it on Server 2016 or Server 2019, I get the following error:
I have opened a TAC case and the TAC engineer keeps repeating that the agent is not supported on Windows 10 21H1 (and prior). I get that it does not support older versions of Windows 10. Does this apply to the Server 2016+ OS?
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The documentation doesn't explicitly mention whether this applies to Windows Server 2016 or higher, but the answer is probably no.
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The data sheet for the Meraki Systems Manager specifically says that Server 2016+ is supported.
Look at page 6 of the datasheet.
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I understand, so you already knew the answer, did you try to download the agent directly from the server?
Does your server have the latest updates installed?
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I have tried to load the agent directly on machines running Server 2016 and Server 2019, all patched to the latest versions. I get the same error message. It appears the 4.0 agent does not understand that Server 2016+ is not Windows 10, even though they share a lot of the same code under the hood. The other question is when was the SM data sheet written, there is no date on it.
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Have you tried with another version of SM?
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I would if I could, but the Meraki Dashboard will only allow me to download the latest version, which is 4.0
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You can under Systems Manager > Configure > General.
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Thanks for that advice! I downloaded version 3.8.2 and it installed with no issue on Server 2019. So it appears that version 4.0 may have a bug or it no longer supports Server 2016+
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Great to know. 😄
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https://documentation.meraki.com/SM/Device_Enrollment/Systems_Manager_Agent_Release_Notes
- [Update] Dropped support for operating systems: Win10 21H1 (and prior) and macOS Mojave 10.14 (and prior).
That is probably the reason why even tho there is no mention of Windows Server.
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Hey @jbright ,
Thank you for bringing this up, the warning you're seeing is correct - version 4.0+ of the agent requires Windows 10 22H2 (OS build 19045) and above or Windows Server 2022.
I have asked the team to update the Supported Operating Systems KB to reflect this, there's also a request to improve the error that is displayed (to include a specific callout for Windows Server). For Windows Server 2016/2019, you'll need to remain on agent version 3.8.2.
Cheers,
Connor
