Meraki Restrictions - Application EMAIL out of service

SOLVED
Brice25
Conversationalist

Meraki Restrictions - Application EMAIL out of service

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Hello,


I created a configuration profile for my fleet of iPad tablets intended for schools with restrictions.
Users report to me that IOS MAIL app no longer works with this error message :

 

"Account restriction: The creation of e-mail accounts is not allowed on this IPAD".


I can't find on Meraki which function is blocking this setting?
Would you have encountered the same problem or are you aware of this problem?


Thank you in advance for your help.


Greetings,
Brice (Besançon, France)

1 ACCEPTED SOLUTION

Accepted Solutions
ConnorL
Meraki Employee

Re: Meraki Restrictions - Application EMAIL out of service

Are you using the restriction: "Allow modifying account settings" ?

View solution in original post

4 REPLIES 4
Shany
Getting noticed

Re: Meraki Restrictions - Application EMAIL out of service

Regardless of Meraki MDM, managed Apple IDs created by ASM have several constraints.

https://support.apple.com/en-us/HT205918


Perhaps the reason why Email is unavailable is because of the restrictions that iCloud Mail is disable.

ConnorL
Meraki Employee

Re: Meraki Restrictions - Application EMAIL out of service

Are you using the restriction: "Allow modifying account settings" ?

View solution in original post

Brice25
Conversationalist

Re: Meraki Restrictions - Application EMAIL out of service

Hello ConnorL,

 

That's right !

Among all the restrictions, I had skipped this one! Thanks for the help.

 

Have a lovely day everybody.

ConnorL
Meraki Employee

Re: Meraki Restrictions - Application EMAIL out of service

Happy to help!

The "Allow modifying account settings" is a very powerful one, as explained by Apple: "Users can’t create new accounts or change their username, password, or other settings associated with their account." https://support.apple.com/en-gb/guide/mdm/mdm54960f92a/web
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