Importing App not working

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BobMacco
Here to help

Importing App not working

Hi All,

 

I have been trying to import the app Scootle into my network.  I can choose which VPP account to import from, and then I can select the app (there are 150 licenses available) but when I hit import Meraki no longer asks me to save and nothing happens.

1 ACCEPTED SOLUTION

Hi, thanks.  I tried this optuon and it still didn't do anything.  I have now gone through the "add App" button instead.

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6 REPLIES 6
merakichamp
Building a reputation

hi @BobMacco  maybe if you can follow the link of below of one with the almost similar issue  you may also be assisted 

 

https://community.meraki.com/t5/Endpoint-Management-Systems/Import-from-VPP-greyed-out-In-Manage-gt-...

@BobMacco  I've used the import function a couple of times however I find manually apps has always worked for me. 

Meraki CMNO, Ruckus WISE, Sonicwall CSSA, Allied Telesis CASE & CAI

Hi,

 

Thanks for your reply.  when I click import I can then select the licensed iOS option and I can then choose my network and I can then also select the app I want to import.  When I then click import after that the import window closes.  What used to happen after that was a small window with "cancel" or "save" would pop up, then the new app would be in the list.  The "cance" or "save" pop up now does not appear.

merakichamp
Building a reputation

@BobMacco  in that case you will have to contact support team and sort out that issue for you

@BobMacco 

 

I know that sometimes when I add a new app, it doesn't always show up but if I scroll to the bottom of the page the save button is there.

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Hi, thanks.  I tried this optuon and it still didn't do anything.  I have now gone through the "add App" button instead.

View solution in original post

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