IPAD 9.7 5th/6th Gen on IOS 12 having Charging issues

[MikeMandalorian]

Has anyone experienced Chargers getting hot and even melting cords  with Ipads 9.7 5th/6th Gen ipads  on IOS 12 ?

[kYutobi]

There has been reports of iOS 12 having charging issues. You may update to 12.1 where it has "fixed" the bug.

https://www.idownloadblog.com/2018/10/02/ios-12-1-charging-issue-fix/

[MikeMandalorian]

That Bug fix only seems to apply for it not charging ,  I'm referring to  Chargers getting hot and or melting . i know its probably a Electrical issue but just wanted to ask just in case.

[kYutobi]

Try charging either in another outlet or with a cable you know is working. Then you can determine if it's outlet, or cable.

[BlakeRichardson]

Are you using geniune chargers and cables? I've seen cheap knock offs perform poorly 

[MikeMandalorian]

Yup all Genuine cords and cables directly from apple 

[vassallon]

We have 4500 brand new 6th gen iPads and haven't seen any getting hot like that to my knowledge. I have seen other charging issues, either slow charging or mis-reporting charge levels but nothing heat related. It does seem like iOS 12.1 most of these have disappeared. I have wondered though if Apple got some less than ideal lightning connectors with several of the charging or lack of charging issues I have seen.

[MikeMandalorian · Accepted solution]

@vassallon  WOW 4500  and i though i managed alot , thanks for the input Sir , with you have that many and not seeing any cords melting or getting hot, I'm gonna assume its a electrical  issue on where they are plugging it up to