Email Notifications not Working

[jared_f]

Are email notifications on policies working for anyone here or is it just me having issues? I setup a policy to alert me if a licensed app was installed so I can keep an eye on the licensing (Notability @ 10.00 a code)... doesn't seem to send me a notification even when I trigger the install on a tester.

[jared_f]

Email tags seem to seize if I setup the email alert and scope it to "With any of the following" ... auto:iOS

[vassallon]

@jared_f I haven't tried setting up notifications for App installs but my notifications for iPads joining or leaving networks are working fine.

[jared_f]

Seems to be an issue with scoping to auto tags. Sort of a pain, I have a policy to notify me if an iOS device installs a VPN, now my Macbooks are hitting that policy and it is sending me email alerts at every check-in. I am just going to tag all iOS devices and scope to that to see if it resolves it.

[Melissa]

@jared_f - if you use the Tags management page to set a Security Policy, you should be able to set a policy that is device type specific (iOS only), to avoid your macos devices hitting it. 

Does that work?