Custom App not showing in Kiosk Mode

Court
Getting noticed

Custom App not showing in Kiosk Mode

Added a custom app APK to the app list. Trying to add it to Android Multi-App Kiosk Mode, app type Google Play Apps, but its not showing in the list. When I paste the Identifier into the kiosk app list, it doesn't add it when I click add. Documentation says custom apps should show in the Google Play Apps Kiosk mode. What am I missing to get the custom app to show in Multi-App Kiosk Mode?

3 REPLIES 3
PaulF
Meraki Employee
Meraki Employee

You can do either custom apps OR google play apps

 

The solution is to sign up as a developer for Android, and add your custom app into Google Play, and, then, be able to see the app when adding the app in SM:

 

https://support.google.com/a/answer/2494992?hl=en

Court
Getting noticed

Am I misunderstanding the documentation then, because it seems to indicate you can use custom app in Google Play kiosk mode?

 

Note: Custom APKs uploaded on Systems manager > Apps will appear under Google Play apps.

https://documentation.meraki.com/SM/Profiles_and_Settings/Android_Kiosk_Mode_in_Systems_Manager

 

The APK I'm trying to use was uploaded to System Manager > Apps.

PaulF
Meraki Employee
Meraki Employee

1. You can't use a mix of custom apps and google play apps in Kiosk Mode. You must choose one or the other.

2. If you have the requirement for both, then you MUST upload your custom app to Google play as a developer, and then add it back into SM

 

Now, the one thing that has just struck me: Have you actually installed the app on the device too? Without the app installed, it can't go into Kiosk Mode

Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.
Labels