We are having issues removing email accounts from our devices after upgrading to ios14. there is no delete option to remove the account. i have checked under restrictions and dont see anything preventing this. Was also able to do this before ios 14 came out. Any Ideas?
Go to Settings -> Mail -> Accounts -> Select the email account you want to delete by tapping on it
At the bottom of the page you'll see "Delete Account"
i know the option got moved from under passwords and accounts to mail but the option to delete the account still isnt there.
Is the phone managed by your company? possibly a policy is blocking the delete action
CTS Support
Yes, all the phones are managed by me. there is no policy blocking it and it did work in previous ios versions
I guess the only thing left is to submitt a support ticket with Apple. If you haven't already done so. As this is very odd.
CTS Support
I am having the same issue. Were you able to find anything out? I actually have one user who has two identical mail accounts (pushed by SM) and can't remove either one of them.
Nope, haven't had a chance to open a ticket about the issue yet
It could be set up under a profile (it will say at the bottom where it would normally say "Delete Account". Then you can go to General > profiles and remove it from there.