Apple Dep - ios 14 - can't delete email accounts from phone

[Unknown]

We are having issues removing email accounts from our devices after upgrading to ios14. there is no delete option to remove the account. i have checked under restrictions and dont see anything preventing this. Was also able to do this before ios 14 came out. Any Ideas?

[CTS-Melb]

Go to Settings -> Mail -> Accounts -> Select the email account you want to delete by tapping on it 

At the bottom of the page you'll see "Delete Account"

[Unknown]

i know the option got moved from under passwords and accounts to mail but the option to delete the account still isnt there.

[CTS-Melb]

Is the phone managed by your company? possibly a policy is blocking the delete action

CTS Support

https://cts.net.au

[Unknown]

Yes, all the phones are managed by me. there is no policy blocking it and it did work in previous ios versions

[CTS-Melb]

I guess the only thing left is to submitt a support ticket with Apple. If you haven't already done so. As this is very odd.

CTS Support

https://cts.net.au

[AnitaF]

I am having the same issue.  Were you able to find anything out?  I actually have one user who has two identical mail accounts (pushed by SM) and can't remove either one of them.

[Unknown]

Nope, haven't had a chance to open a ticket about the issue yet 

[sarahmarie73]

It could be set up under a profile (it will say at the bottom where it would normally say "Delete Account". Then you can go to General > profiles and remove it from there.