Apple DEP devices not being pushed their settings

Nelson3
Conversationalist

Apple DEP devices not being pushed their settings

Devices show up in the DEP list on Meraki so it's syncing with Apple Business Manager but enrollment status stays empty after phone is activated. It use to automatically push settings when the phone is activate but it's no longer doing that. Started happening after we renewed our DEP token, renewed it again but it didn't resolve the issue. Anything else I can try?

3 Replies 3
BlakeRichardson
Kind of a big deal
Kind of a big deal

@Nelson3  is your Apple push notification cert valid? 

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.
Nelson3
Conversationalist

Refreshed push and DEP cert and still nothing 

supe
New here

We were having a similar issue with the devices suddenly showing as empty any luck with this one? 

Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.
Labels