Hi all,
I am trying to deploy an app onto some iPads at work, but am struggling to do so. I have tried the following:
This is where the license count shows 0, with no bar saying that I have used any at all.
I have also tried importing the iOS app from the VPP, but it does not come up in the list of apps available to import.
Is there a step that I am missing or can someone please give me guidence on this issue?
Many thanks.
Solved! Go to solution.
@cm380151 You are not using that VPP account with another MDM at the same time are you? Doing so causes the issue you are seeing.
Sometimes I need to force sync VPP for my purchases to show (especially if purchased recently.
Systems Manager > VPP > Sync (top right)
Sounds like you are missing something from Organization > MDM > Apple VPP Accounts
I would double check that section and then make sure the licenses you purchased are in the correct location.
I checked in there, and the, as far as I am awarre, correct Apple VPP account was under the Apple VPP section.
@cm380151 You are not using that VPP account with another MDM at the same time are you? Doing so causes the issue you are seeing.
This was my issue! Using another VPP account with the MDM fixed it. A bit annoying but thats fine, as long as the end product is working well.
Good to hear, yes Apple recommend 1 VPP per MDM that you use. I learnt this the hard way as well.