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  • About cm380151
cm380151

cm380151

Here to help

Member since Jun 18, 2019

‎11-17-2019
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MeredithW
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BlakeRichardson
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Community Record

6
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First 5 Posts
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Latest Contributions by cm380151
  • Topics cm380151 has Participated In
  • Latest Contributions by cm380151

Re: Device deployment app credential issue

by cm380151 in Mobile Device Management
‎11-17-2019 06:18 PM
1 Kudo
‎11-17-2019 06:18 PM
1 Kudo
@BlakeRichardson  Awesome, thanks for the guidance on this! ... View more

Re: Device deployment app credential issue

by cm380151 in Mobile Device Management
‎11-14-2019 04:20 PM
‎11-14-2019 04:20 PM
Hey @BlakeRichardson, thanks for that one. I was wondering if that could have been the case. How can I create a new VPP for network B via ASM? I have looked in there, and tried to google it to see if I can find how to create a second VPP account for my needs but am coming up short. ... View more

Device deployment app credential issue

by cm380151 in Mobile Device Management
‎11-13-2019 01:09 PM
‎11-13-2019 01:09 PM
I am looking to deploy some iPhones on a Meraki Management System we are using but am having problems. We have two Meraki accounts, so two networks. When I use one network, let’s call it A, I can deploy devices fine through Apple Configurator 2 or with the web browser and code methods alright, but I am having trouble with our less configured network, network B.   Network B did not have a DEP server attached, nor did it have a VPP account. I created a DEP server for it with the ASM account that is attached to A, which is also the same Apple login used for the VPP account for A. I attached the VPP account that is attached to A to B as well, as I needed licenses.   When I enroll the device via web browser and code, the profile installs fine and it prompts an install of the Meraki iOS management app, to which I am not required to use a password for, which is what I want. Using network B I have to put in a password to deploy any apps. The profile installs fine, but it prompts for passwords to install apps, so I know that it is trying to install them, but I am not sure how to assign credentials so that I don’t need to provide that device with an Apple ID.   When I install with Network A (the well-established network) via the web browser, the profile first says:   mobile device management device identity certificate   and after install it says:   mdm 1 managed app device identity cert unknown payload   At no point did I have to input credentials for an account to install the app, which is the Meraki mobile app.     From Network B (the less established network), the profile first says:   device enrollment challenge   and post install it says:   mdm device identity certificate     Can anyone please provide me with some guidance? This issue is quite an annoying one and I’m not sure what else to do to try and solve it.     Another question, why am I able to remove the profiles that I load via the browser so easily? It doesn’t force me to factory reset the device or anything, it just lets me remove it.   Thanks in advance!     ... View more
Labels:
  • Labels:
  • DEP
  • Enrollment
  • iOS
  • VPP

Re: App licenses not available in Meraki

by cm380151 in Mobile Device Management
‎06-20-2019 02:26 PM
‎06-20-2019 02:26 PM
This was my issue! Using another VPP account with the MDM fixed it. A bit annoying but thats fine, as long as the end product is working well. ... View more

Re: App licenses not available in Meraki

by cm380151 in Mobile Device Management
‎06-19-2019 02:23 PM
‎06-19-2019 02:23 PM
I checked in there, and the, as far as I am awarre, correct Apple VPP account was under the Apple VPP section. ... View more

App licenses not available in Meraki

by cm380151 in Mobile Device Management
‎06-18-2019 07:30 PM
‎06-18-2019 07:30 PM
Hi all,   I am trying to deploy an app onto some iPads at work, but am struggling to do so. I have tried the following:   Go to Apple VPP Purchase 60 of the app that I want, which should be well enough licenses. Check to see in the purchase history in VPP and I can see I have the 60 licenses, and they are managed Go to Meraki > System Manager > Apps and then "add app" I select "iOS" as the platform, and "App Store app" as the app type I type the app name in the search box, and change region to my local region Switch purchase method to "VPP Device Assignment" as have done for other apps   This is where the license count shows 0, with no bar saying that I have used any at all.    I have also tried importing the iOS app from the VPP, but it does not come up in the list of apps available to import.   Is there a step that I am missing or can someone please give me guidence on this issue?   Many thanks. ... View more
Labels:
  • Labels:
  • Apps
  • iOS
  • VPP
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MeredithW
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Re: Device deployment app credential issue

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