(Poll) Which ticketing system do you use?

david_n_m_bond
Building a reputation

(Poll) Which ticketing system do you use?

We are looking to extend our marketplace solution for ITSM/ticketing system integration, automatically creating tickets when Webhooks fire.

 

We already have support for many of the big ones, but want to understand which of the smaller ones we should add next. 

 

Please kudos the one that your company uses, or add it if it's missing.

Author, https://www.nuget.org/packages/Meraki.Api/
11 Replies 11
david_n_m_bond
Building a reputation

ServiceNow

Author, https://www.nuget.org/packages/Meraki.Api/
david_n_m_bond
Building a reputation

Microsoft Dynamics 365

Author, https://www.nuget.org/packages/Meraki.Api/
david_n_m_bond
Building a reputation

Atlassian Jira

Author, https://www.nuget.org/packages/Meraki.Api/
david_n_m_bond
Building a reputation

Datto AutoTask PSA

Author, https://www.nuget.org/packages/Meraki.Api/
david_n_m_bond
Building a reputation

ConnectWise Manage

Author, https://www.nuget.org/packages/Meraki.Api/
david_n_m_bond
Building a reputation

Cherwell

Author, https://www.nuget.org/packages/Meraki.Api/
RaphaelL
Kind of a big deal
Kind of a big deal

ServiceNow

Inderdeep
Kind of a big deal
Kind of a big deal

Service now 

Regards/Inder
Cisco IT Blogs awarded in 2020 & 2021
www.thenetworkdna.com
PhilipDAth
Kind of a big deal
Kind of a big deal

@david_n_m_bond , just a note that some people can give two kudos instead of 1.

BlakeRichardson
Kind of a big deal
Kind of a big deal

You're missing two big names being Zendesk and Freshdesk.  We use Freshdesk as we found that is what worked best for us. 

 

 

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.
CapitaoR
Here to help

ServiceNow or SMAX (Microfocus) should do the job.

Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.