Help please, I am trying to Delete an Organization in the Maraki Portal and I am getting this error
Error! Failed with the following error(s): Cannot delete organization - it still has multiple users
I have deleted the network and also the appliance serial number, but still getting error
Thanks in advance
Thomas Haver
hi @Hargray123 , have you removed all associated Administrators/Users on that Organisation?
Org > Configure > Administrators
Also look at
Network Wide > Configure > Users
Thank you, that worked!!
It doesn't let me delete my own admin privileges - You cannot revoke your own organization privilege. I need to delete several clients that either no longer use Meraki or are not managed by us. Thanks in advance
Yep, this is a problem I’ve come across too. You can’t remove yourself as an admin from an organisation, you have to get someone within that organisation to remove you - and support can’t/won’t help you here. The only way to do this is to reach out to someone in the organisation and request they remove you.
Just an FYI to others... I hit this snag too. The org had no networks, no devices, no licenses, and no other admins but me. However I still got this error.
In my case, having SAML *enabled*, even though there were no roles assigned, was the problem. Disabling SAML was the key.
Tom