Sluggish Dashboard: View Failed to Load

RWelch
Kind of a big deal
Kind of a big deal

Sluggish Dashboard: View Failed to Load

ViewFailedToLoad.png

Anyone else having more instances of this today?

And (yes) I have tried different browsers.  Just curious if it's just my shard or others are experiencing similar?

 

MX 19.2.2

MS 18.1.1

MR 31.1.8

MT 2.0.1


Thanks.

If you found this post helpful, please give it Kudos. If my answer solves your problem please click Accept as Solution so others can benefit from it.
10 Replies 10
alemabrahao
Kind of a big deal
Kind of a big deal

Here (n579) is normal.

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
RaphaelL
Kind of a big deal
Kind of a big deal

Ahhhh my old nemesis ! 

 

everytime I open a case , the issue goes away. I have that damn problem on almost every page really often ( cases , switch view , client view , event logs and so on ) 

 

RWelch
Kind of a big deal
Kind of a big deal

Same experience as you mentioned (everytime I open a case, the issue goes away) on the same pages you reference.

If you found this post helpful, please give it Kudos. If my answer solves your problem please click Accept as Solution so others can benefit from it.
RaphaelL
Kind of a big deal
Kind of a big deal

*yawn* 

 

RaphaelL_0-1757425476963.png

RaphaelL_2-1757425521160.png

 

PhilipDAth
Kind of a big deal
Kind of a big deal

Could you do two experiments for me.  I think the cookie policy stopped this from happening for me.  Go to the cookie policy at the bottom of the page.

PhilipDAth_0-1757016445930.png

 

Go to "Performance Cookies" and "Targeting Cookies", and turn them off.

PhilipDAth_1-1757016504302.png

 

As an aside, I initially implemented this change a while ago because the performance of the Meraki Dashboard is significantly faster with those cookies turned off.  According to the Chrome developer performance tools - it cuts several seconds off the page load time on some pages.  Seconds!  I can feel the improvement in the snappiness of the pages.

 

Failing that, go into Chrome developer tools (CTRL+SHIFT+I), go into "Local Storage" and "Session Storage", locate any storage used for the meraki.com domain, right click on it, and go "Clear".

PhilipDAth_2-1757016657810.png

I originally found this technique when using Cisco Partner tools, and they would keep breaking.  I found a post on Reddit that said Cisco's WAF blocks requests with session storage over 256 bytes.  Once you use enough of the tools, the storage slowly grows till it crosses this threshold.  And BAM, your requests get blocked and you get random errors.  Every single time I do this "Clear", the tool starts working again.

RWelch
Kind of a big deal
Kind of a big deal

I had both "Performance Cookies" and "Targeting Cookies" turned off - I think same time you turned yours off.

I'm not seeing the Chrome developer tools options/settings 🙄

If you found this post helpful, please give it Kudos. If my answer solves your problem please click Accept as Solution so others can benefit from it.
PhilipDAth
Kind of a big deal
Kind of a big deal

If you have it squeezed up, you might need to use >> to see it.

 

PhilipDAth_0-1757019881520.png

 

You can also change the dock location like this to see more info:

PhilipDAth_1-1757019941795.png

 

I see there is now "AI assistance".  Maybe we could ask it how can Meraki fix the issue.

Mloraditch
Kind of a big deal
Kind of a big deal

It may be a placebo effect, but with my performance cookies off things definitely seem better. WOW! Thanks!

If you found this post helpful, please give it Kudos. If my answer solves your problem please click Accept as Solution so others can benefit from it.
BlakeRichardson
Kind of a big deal
Kind of a big deal

I shall give this a go although since the introduction of the "new" pages I've seen all sorts of weird issues. Viewing MV streams on the iOS app is also very hit and miss now. 

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.
JGill
Building a reputation

I've also see sluggish responses.   Some I assume are the "new" pages we have enabled.  But lost of these 😞

JGill_0-1757536297828.png

 

Get notified when there are additional replies to this discussion.