Re-association failures

AshMead
Getting noticed

Re-association failures

I am getting a lot of 'Previous authentication no longer valid' and 'temporal refusal' association failures. This happens several times an hour and tends to be mobile devices (iphone and android) when connected to a PSK and an OWE SSIDs.

 

We have two offices separated by 2 floors. Is this related to associations timing out whilst clients move from one office to another?  

10 Replies 10
RWelch
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Kind of a big deal

Common Wireless Event Log Messages and Issues 

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AshMead
Getting noticed

Thanks but unfortunately, these failure messages are not listed

BlakeRichardson
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Kind of a big deal

Can you post a screenshot of the SSID settings so we can have a look. Try disabling 802.1r if it's enabled. For the PSK are you using WPA2 or WPA3?

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AshMead
Getting noticed

The PSK is WPA2. 802.11r is disabled on both

PhilipDAth
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Kind of a big deal

What happens if you turn off OWE?

AshMead
Getting noticed

Unfortunately, I cannot do this due to it being a live network. I do see the same issue with the WAP2 PSK network (albeit a lot lees frequent as most people use the OWE network)

 

KarstenI
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Kind of a big deal

I haven't seen this, but just out of curiosity, 542-Ashley?

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Enterprise_IT
Here to help

I am seeing the same on our network as well. 

Meraki SSID.png

 

AshMead
Getting noticed

I spoke to the Meraki help desk but unfortunately, I was not given a satisfactory answer. I was just told that this is not to be concerned about. 

 

More importantly though: I have noticed that the issue has been resolved. The issue appeared to be caused by APs that people were walking past but not being used. Therefore the association process was not being completed.

RWelch
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Kind of a big deal

Good feedback, makes sense.

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