I tried to convert my home network to PDL last year, I was told by support that my account manager had to approve it before they could make the change......
That answer TBH left a sour taste in my mouth.
Why they are moving to a single licensing model makes no sense. I find renewing licensing complicated enough without being co-term.
I dread every time I have to renew Meraki licensing compared to say Fortinet.
If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.