Hi,
I have a site that has all their AP's and switches with ENT licenses, now they purchased an MX but with ADV licenses, besides doing an RMA is there another option they can do to get this to work.
Thanks
Meraki mx with adv lic can be used without any problem. With AP/switch Ent lic
You dont want ips, amp, content filter on the mx?
You dont want ips, amp, content filter on the mx? Yes
The issue is when they claim the lic, they get a license error
I'm thinking of a separate Org for the MX, but would this be an issue for the present AP's and MR's?
No MX and MR licences aren't related. We always have adv MX with Ent MR (there aren't other licences for MR) and we have no problems.
Open a case with the support. Maybe you have wrong licence for your specific MX model
Thanks
Mr can also have adv lic.
That is because of other mx's already have enterprise licence in the same Org?
You could ask support if its possible to convert to enterprise,( i think then you get x2 license time, but ask them first)
Other option is to return and get refund
As @ww has pointed out it looks like you have other MX's in your network that are licenced as Enterprise feature only. You can't mix Advanced Security and Enterprise licences with your MX's. The Advanced MR licence wouldn't affect anything here.
We have had our licenced converted previously with Meraki Support from Enterprise to Advanced Security but it effectively cuts the licence time in half due to the upgrade.