Can not connect to meraki dashboard VPN

SOLVED
Keith_Li
Comes here often

Can not connect to meraki dashboard VPN

Dear All,

 

            I having difficulty to connect to meraki VPN, i have already enabled click vpn from - security & SD Wan - Client VPN, and authorized my dashboard login, and setup the pre-shared key also, when i connect to the vpn, its shows below error, any idea ? 

 

meraki vpn.jpgmeraki vpn2.jpg

 

keith 

1 ACCEPTED SOLUTION
alemabrahao
Kind of a big deal

2 REPLIES 2
alemabrahao
Kind of a big deal

First, check the configuration o the client device. If everything ok, check the Windows event viewer and find the reason code error.

 

https://documentation.meraki.com/MX/Client_VPN/Client_VPN_OS_Configuration#Windows_10

 

 

https://documentation.meraki.com/MX/Client_VPN/Guided_Client_VPN_Troubleshooting#Common_Windows_erro....

PhilipDAth
Kind of a big deal

Run "rasphone.exe" and connect using that.  It provides better error messages.  Then use the troubleshooting guide that @alemabrahao has given and look up what causes that error.

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