Subscribing to a new post in a group, but not to all the replies?

MartinS
Building a reputation

Subscribing to a new post in a group, but not to all the replies?

Hi, 

 

I would like to subscribe to various groups on here, such as Community Announcements, so I get an email notification when a new post is created, but doing that means I also get an email notifying me of every comment/reply. Is there a way of subscribing to a group and only being notified of a new article rather than a new comment please?

 

Best

 

Martin

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COO
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2 Replies 2
CarolineS
Community Manager
Community Manager

Hi @MartinS -

 

Great question! The community notification settings are a little complicated and finicky. 

 

I *think* this will work for what you're looking for: From My Settings > Subscriptions & Notifications > Notification Settings (here), on the "For my forum subscriptions, notify me for" option, select "Only the first post in each topic" (screenshot)

image.png

 

Additionally, UNCHECK the option "Any comments on the knowledge base articles, blog articles or events in boards I subscribe to" 

 

 

image.png

 

Try this and let us know how it goes.

 

Cheers!

Caroline S | Community Manager, Cisco Meraki
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MartinS
Building a reputation

Fantastic thanks very much, I'll give that a go

 

M.

---
COO
Highlight - Service Observability Platform
www.highlight.net
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