Hello @USER4. As @rhbirkelund has noted, we're going to need some more information in order to help with the issue you're experiencing. Alternatively, you can reach out to Meraki Support and open a case and one of our engineers can assist you. I am including a link to the installation guide for reference.    https://documentation.meraki.com/MR/MR_Installation_Guides/CW9164_Installation_Guide ... View more