Same issue here, I'm running MX 18.211.4.  Support suggested I factory reset, I did that on January 1 - the MX75 has crashed 3 times since factory reset.  Event log shows Ethernet port carrier change.  I'm upgrading to MX 18.211.5 tonight.   Support offered to RMA if it crashes again but I'm not too optimistic reading through all of these responses. ... View more

FYI, using the front facing camera allowed me to scan the QR code... ... View more

Same issue for me on a new Samsung Tab A9+ tablet.  Were you able to find a fix? ... View more

Thank you! ... View more

I erased one of my devices yesterday and Systems Manager 5.8.7 was installed when I re-enrolled.  So far I haven't had issues with the tablet staying dim.  Any one know of a way to force the update of System Manager? ... View more

Good idea, thanks for the suggestion. ... View more

Yes!  We have around 80 Samsung (Tab A 8, SM-T290) tablets that are doing the same thing.  Very frustrating, it makes the tablets pretty tough to use.   The last post on this thread is a work around but it doesn't seem to last for long: https://community.meraki.com/t5/Mobile-Device-Management/Issues-with-App-in-Kiosk-Mode/m-p/152852 ... View more