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About SergeyT
SergeyT
Comes here often
Member since May 30, 2023
Dec 30 2023
Community Record
4
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Solutions
Dec 19 2023
1:52 PM
Hello, I would like to understand how to populate some additional fields on the incident tickets coming from Meraki to ServiceNow through Webhook. App config on a ServiceNow side only allows to assign it to the group. Ticket is coming with Category set to Alert. I need also to populate a Subcategory and Service fields. Are these settings handled by a ServiceNow payload which you choose when configure HTTPS receivers under Webhooks on Meraki side? Thank you!
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Jun 9 2023
1:21 PM
Shweta, Thank you for your help, I also did uncheck "Retain data and tables" when was doing the uninstall.
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Jun 2 2023
11:39 AM
After updating to 1.3.3 I started receiving this error: Error in MerakiGetOrganization - orgStream: java.lang.NullPointerException Imports are no longer working, on a Meraki side I see that API key was used at the time of import, so it is not credentials issue.
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May 30 2023
3:04 PM
I also waiting on this, need to revisit configuration, but cannot do so, getting incompatible error when attempt to update app
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