Meraki

SergeyT · ‎Dec 19 2023

Hello, I would like to understand how to populate some additional fields on the incident tickets coming from Meraki to ServiceNow through Webhook. App config on a ServiceNow side only allows to assign it to the group. Ticket is coming with Category set to Alert. I need also to populate a Subcategory and Service fields. Are these settings handled by a ServiceNow payload which you choose when configure HTTPS receivers under Webhooks on Meraki side? Thank you!

SergeyT · ‎Jun 9 2023

Shweta, Thank you for your help, I also did uncheck "Retain data and tables" when was doing the uninstall.

SergeyT · ‎Jun 2 2023

After updating to 1.3.3 I started receiving this error: Error in MerakiGetOrganization - orgStream: java.lang.NullPointerException Imports are no longer working, on a Meraki side I see that API key was used at the time of import, so it is not credentials issue.

SergeyT · ‎May 30 2023

I also waiting on this, need to revisit configuration, but cannot do so, getting incompatible error when attempt to update app

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