Dec 19 2023
1:52 PM
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Dec 19 2023
1:52 PM
Service Graph Connector for Meraki how to populate additional fields on incident
Hello,
I would like to understand how to populate some additional fields on the incident tickets coming from Meraki to ServiceNow through Webhook.
App config on a ServiceNow side only allows to assign it to the group. Ticket is coming with Category set to Alert. I need also to populate a Subcategory and Service fields.
Are these settings handled by a ServiceNow payload which you choose when configure HTTPS receivers under Webhooks on Meraki side?
Thank you!
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