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  • About jakster145

Re: Manage Existing Case

by in Questions (and Answers!)
Saturday
1 Kudo
Saturday
1 Kudo
I was able to reply even though I couldn't see what I was typing (iOS) - when I clicked out of the "dialog" I was able to see what I had typed and could send the update. ... View more

Manage Existing Case

by in Questions (and Answers!)
Saturday
1 Kudo
Saturday
1 Kudo
Am I being dumb? I opened a Meraki Go Support case and received the expected auto-reply confirmation but I can't see a way to monitor/manage the open case. The interface only seems to allow opening new cases.   Can someone please point me in the right direction?   Thanks! ... View more

Re: Meraki switch’s PoE issue.

by in Questions (and Answers!)
a week ago
1 Kudo
a week ago
1 Kudo
Thanks very much - just let me know how to provide authorization. I can do it now if you like.   -JAC ... View more

Re: Meraki switch’s PoE issue.

by in Questions (and Answers!)
a week ago
1 Kudo
a week ago
1 Kudo
We have the same issue with a GS110-8P. Switch works, PoE doesn't. Firmware is GS 15.21 Opened case: " Meraki Go Case 09426583" I'd be happy to roll it back myself but I can't find that feature anywhere! ... View more
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