Hello, Please kindly assist with case number: 11375583, in regard to this issue. Thanks, ... View more

@Stech thank you for contacting our team! It looks like the team was in touch earlier today - they'll follow up again from the info you provided to help resolve any issues. Much appreciate your ongoing patience.  ... View more

@Babera - good question, currently we manage and automate firmware updates for users, as our approach to Meraki Go has always been to keep it simple and easy to use.   Note that you can indeed choose when you’d like new Software Updates to be performed (day and time). From the mobile app or web portal, click on Settings > Advanced settings > Software updates > then select your preferred Day and Time of the week.    Also - stay tuned for potential future news, as we are considering giving you more control and visibility over firmware updates given the recent events.  ... View more

I'll reach out to you via DM. Firmware is being worked on for multiple customers but I can help you with access to your account.   Art ... View more