Hello, We recently started using shared ipads in our schools and there's some small problems that I just can't figure out why it is happening. If someone has met these problems before and found a solution, please let me know though I'm not sure it's 100% Meraki related : - Can't log in with a managed Apple ID on devices after a certain amounts of devices is connected with that Apple ID. I communicated with Apple support and they told me there's no maximum defined. I checked on Meraki and I can see the owner is used on 30 ipads. On appleid.apple.com, the ID is logged into 23 devices. When you try to log in an Ipad, you see "Preparation in progress" after entering the password, after 2 mins, you are back to the password screen with the message "Login failed, try again" - Updating iOS. I know that you can't update iOS when a user is logged on, so no one is logged. I must like 10-20 update iOS command onto a single Ipad on Meraki SM in order for it to actualy update. Also the filesize seems completly random. I click update iOS for 446Mb, then I refresh the page and see it's now 1.4Go, then 1.556Go, then 440Mo, all switching at each refresh. From my understanding, Meraki only send the command to the Ipad to update, so it must be more on the Ipad side than Meraki but I'm still asking. - Lockscreen payload : I push the payload with the argument : Device name , Organization name, so it appears on the login screen and the lockscreen. Right now, I can't see anything on the login screen, and I can only see the payload appearing on the lockscreen, when the Ipad is in portrait mode. Otherwise, I can't see anything. Sorry for the long post and thanks all for your help !
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