Ideally from the Cases section in Dashboard (? at the top right > Cases) ; alternatively from meraki.com/support, however you'll need to provide some details about which organisation, so I'd recommend the first method!   Giac ... View more

We are a school that just this past summer converted to all Meraki equipment.  We have a high density environment with 196 MR57s scattered across 11 buildings and are seeing all the same things everyone has been seeing ( massive unexpected disassociations, constant roaming of devices that are standing still, repeated disconnects and inability to reconnect making it impossible to have zoom calls, constant eapol timeouts, repeated connections to an AP "for a few seconds").     We have upgraded to 30.5 and it seems to have made dent into the connection problems we've been having.  It's not perfect by any means.  We still get some disconnections and looking at our connection log, there are constant authentication failures due to eapol timeouts.  Has anyone else tried 30.5? ... View more

We have pretty much the same setup as @AdBurl. Recently added CW9166 to our fleet with MS355 Mgig switches.  We thought .. why not might as well get the mgig switches too.  All new locations will go this way too.  If you have the budget you might as well. ... View more

Thanks for the reply, SAML is something we'll have a look into ... View more

issue was with the MAC address, the MAC address on the camera was different to what the MAC address was when connecting to the portal.   We whitelist MAC addresses for a IoT SSID (which is what these MV2 connects too).   Once I added the correct MAC address and then did a factory reset of the device and onboarded again, the MV2 came online within a few minutes.   ... View more

Apologies for the delayed update.  The solution from @GreenMan was exactly what was required and worked perfectly.  Thank you for your help ... View more

Hi everybody!   Emails to winners have been sent, so if you haven't seen anything please PM me 🙂 Also, it has come to my attention that some folks are being asked to pay border taxes on their prizes. This is an error and Meraki is absolutely responsible for those fees, so please request from the carrier to have the charges sent back to the sender so we can cover them. If you have any questions, just PM me or reach out to community-help@meraki.com.   Cheers! ... View more

What MS firmware do you have installed on the switch?  ... View more