Meraki

R__S · ‎Jul 18 2022

Hi All, I have a number of enrolled iPads that are used to take photos. These photos are uploaded via Windows machines. The difficulty arises when the photos are taken in HEIC mode and are not recognized by Windows and show as corrupt. Is there a way to enforce all iPads to use best compatibility mode to ensure images are stored as JPG Thanks for your help

R__S · ‎Mar 3 2022

Hi Blake, Is it connecting to a network? This sounds like it's not authenticating and if it has just been reset, would need to connect to a WiFi network to do that.

R__S · ‎Feb 24 2022

It's iOS and I have other devices that are managed by Meraki (added in as a device, not auto-enrolled) and they work fine I don't need a 3rd party camera app although I have added a 3rd party QR reader app to get me through until I can find a solution I would prefer to use the inbuilt system rather than keep adding apps

R__S · ‎Feb 24 2022

The camera is allowed because I can see the QR code when activating the camera, it just doesn't scan it The camera works fine for everything else

R__S · ‎Feb 23 2022

I have a mixture of enrolled and managed iPads. The enrolled devices cannot scan QR codes whereas the managed ones can I have added a 3rd party app to allow scanning of QR codes but it is not ideal as it can be done natively All the settings in Meraki Manager seem to be set correctly and the same with the enrolled devices - even compared to one of the older managed devices What has gone wrong?

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Set photo mode to best compatability on iPad

Re: Unable to enrol device

Re: QR scan not working on MDM enrolled iPads

Re: QR scan not working on MDM enrolled iPads

QR scan not working on MDM enrolled iPads