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Re: Unable to enrol device

by in Mobile Device Management
‎Mar 3 2022 7:47 AM
‎Mar 3 2022 7:47 AM
Hi Blake,   Is it connecting to a network? This sounds like it's not authenticating and if it has just been reset, would need to connect to a WiFi network to do that. ... View more

Re: QR scan not working on MDM enrolled iPads

by in Mobile Device Management
‎Feb 24 2022 1:03 AM
‎Feb 24 2022 1:03 AM
It's iOS and I have other devices that are managed by Meraki (added in as a device, not auto-enrolled) and they work fine I don't need a 3rd party camera app although I have added a 3rd party QR reader app to get me through until I can find a solution I would prefer to use the inbuilt system rather than keep adding apps ... View more

Re: QR scan not working on MDM enrolled iPads

by in Mobile Device Management
‎Feb 24 2022 1:00 AM
‎Feb 24 2022 1:00 AM
The camera is allowed because I can see the QR code when activating the camera, it just doesn't scan it The camera works fine for everything else ... View more

QR scan not working on MDM enrolled iPads

by in Mobile Device Management
‎Feb 23 2022 6:11 AM
‎Feb 23 2022 6:11 AM
I have a mixture of enrolled and managed iPads. The enrolled devices cannot scan QR codes whereas the managed ones can I have added a 3rd party app to allow scanning of QR codes but it is not ideal as it can be done natively   All the settings in Meraki Manager seem to be set correctly and the same with the enrolled devices - even compared to one of the older managed devices   What has gone wrong? ... View more
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