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SLT-Meraki
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Member since Jan 8, 2022
Feb 22 2025
Community Record
18
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Feb 4 2025
6:49 AM
3 Kudos
Hi everyone, we have identified that most mobile devices are experiencing this issue after the Android update in December. We are awaiting the next update, as we believe this issue will be resolved in that patch. Thank you all for your support in identifying the root cause.
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Jan 28 2025
2:26 AM
Thanks for the support. If we can add username as Anonymous identity, some of the mobiles were successfully authenticated. But still majority not.
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Jan 28 2025
1:10 AM
I'm using PEAP. How can you clear Anonymous Identity field from clients?
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Jan 22 2025
7:40 AM
No.still i'm trotroubleshooting the case.I throught that this issue might be the certificate issue in NPAS.because authentication is rejected by NPAS side .So still i'm trying to figure it out.I hope to escalate this issue to check with microsoft team also.I will let u know with my findings.
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Jan 15 2025
12:43 AM
Thanks for the feedback and i will check with customer on this. If I have resolution on this, I will let you know after checking the NPS logs.
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Jan 12 2025
9:39 AM
I will check it from the customer and update on this thread.
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Jan 12 2025
9:05 AM
We implemented the Meraki MR36 Wi-Fi solution for one of our campus networks. The Wi-Fi solution is configured with an SSID integrated with Windows Server 2012 NPS. The SSID uses 802.1X authentication. The problem I encountered is that some mobile devices failed to authenticate, with the error message stating, "RADIUS server rejected the authentication request." This issue was observed with specific phone models, including Google Pixel (Android version 15) and Realme (Android version 15). I have attempted various troubleshooting steps from the Cisco Meraki side, but their final conclusion was that the RADIUS server rejected the authentication requests. They advised checking the RADIUS server configuration. Can anyone assist me in resolving this issue, either from the Meraki side or the RADIUS server side? Any suggestions or guidance would be greatly appreciated.
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May 26 2022
11:02 PM
Hi, I have meraki switch MS120-8FP.I directly plug my meraki MR32 AP(to port1) and other 3rd party AP(to port2) to switch. My question is in network-->cleint interface i can only see the 3rd party AP MAC and its clients MAC and meraki APs client MACs,I Cannot visible meraki AP mac. 1.Why i cannot see the MAC address of meraki AP in client list as i can see 3rd party AP mac in same interface.? 2.in client usage viewing i cannot see the actual total usage of 3rd party attached AP.Do anybody have idea about usage viewing of client interface in this scenario.
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Jan 10 2022
5:39 AM
Kindly inform us what will be the main reason of following authentication errors of meraki AP's connection logs. I'm using MR33 APs. 1.Client failed during the authentication step.(reason='reserved' radio='0' vap='0' channel='11' rssi='47) 2.reason='eapol_timeout' radio='0' vap='0' channel='11' rssi='45'
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Jan 8 2022
5:51 AM
Same issue i have observed. I'm using MR33 APs with current version MR 27.7.1.Time time i can see that wifi clients are received "no internet access". But further i checked ,users are not disconnected from the SSID when receiving "no internet access". I'm using my own DHCP (IP-192.168... range). I also check if there is any DHCP issue. but could not find. This case was happened since last month. But we have using this set up since several month ago without any issue. Kindly support to rectify the issue.
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| 2825 | Feb 4 2025 6:49 AM |
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