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About lpopejoy
lpopejoy
A model citizen
Member since Sep 1, 2017
Nov 14 2024
Community Record
190
Posts
87
Kudos
2
Solutions
Badges
Nov 12 2024
10:37 AM
2 Kudos
I'm actually still waiting. As the person who took the call had to submit a case internally to another team. Thanks for the input!
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Nov 12 2024
8:14 AM
I am on 30 min (and counting) on the phone to get support to enable the "feature" to make Cellular firewall rules apply to Wan2. Could there PLEASE be some formal documentation of said back-end features? And PLEASE... Don't make me call or put a support case in. We support over a hundred networks. To say I have better things to do with my time (as I'm sure your support team does as well) would be a gross understatement. I feel like the above would be a huge step in the right direction for a company that prides itself in simplicity. Nothing about this is simple. Thank you
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Labels:
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Firewall
Jan 2 2024
6:43 AM
But then we are left with a requirement of being able to setup some type of infrastructure to consume the netflows inside the network. There are so many edge cases, branch sites, etc - Netflow doesn't really help me. I have over 150 networks - I need a scalable solution to quickly and effectively answer the question: "Where is bandwidth going RIGHT NOW". It would be dead simple for Meraki to have better real time visibility, but they have chosen not to fix this for reasons that escape me.
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Dec 28 2023
8:15 AM
I agree, this is one of the biggest weaknesses of the MX. A better real time view of conversations (without a packet capture) would be extremely helpful.
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Jan 26 2023
11:17 AM
1 Kudo
We are also seeing this, but it seems to only be on MX64W (w/ wireless).
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Apr 8 2022
11:34 AM
I'm not bent out of shape about it. ...It just seems like there should be a process here. I understand the constraints, but to have ZERO mechanism for transfer seems odd. If the firewall isn't connected to the internet in the org that has it claimed, couldn't a support case be opened with that org and inform them they will lose the device in 7 days unless they respond? That seems rational. Even Microsoft does that with a 365 tenant, and that seems higher stakes than a disconnected firewall.
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Apr 8 2022
10:51 AM
Yeah, I figured. Thought it was worth a shot to see if there was some kind of better option.
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Apr 8 2022
6:02 AM
Hello, In light of the current supply chain issues, I have had to resort to buying some product on eBay and getting licenses via distribution. The obvious issue with this is that some of the units are already claimed and there isn't a way to contact the original user/organization. Is there any way to have Meraki administratively remove the device from the organization if you can prove you have the device physically - and they can obviously tell it isn't connected to the original org any longer?
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Apr 7 2022
5:55 AM
1 Kudo
I will PM you with my case # as well.
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Mar 28 2022
11:20 AM
Of course not. But they didn't make a source code change, they made a configuration change. Any enterprise change control process would require documentation of changes made. Clearly the change disables something, what is it?
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Mar 28 2022
9:12 AM
2 Kudos
The inverse was true for us. Everything worked fine for a few days after the upgrade to 16.16, until suddenly it didn't...
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Mar 28 2022
8:08 AM
The resolution to this is very concerning. The OP gave me his case #, and Meraki performed the "back end fix". However, support will not tell me what this fix does. Our cyber security policy and change management requires documentation on what is being done. How can I allow a 3rd party to make changes that I can't qualify or document? Support says: It is against company policy to disclose backend changes. How would you guys respond to that?
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Mar 23 2022
8:36 AM
Now, if only you didn't have to buy a minimum of 25 licenses to actually USE AnyConnect!
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Mar 23 2022
8:29 AM
Yes, same here.
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Mar 22 2022
8:46 AM
Ouch, this just bit me too.
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Mar 15 2022
6:28 AM
16.16, but we have had the issue on other firmware versions at this site.
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Mar 14 2022
5:06 PM
1. What model of MX do you have? MX64 2. How many users? 15 3. If you disable Advanced Malware Protection does the situation improve? Haven't tried, but I doubt it. It is too erratic to test reliably. 4. Do you have any client VPN or site to site VPN's running? No client VPN. One other site via AutoVPN.
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Mar 14 2022
11:24 AM
Yeah... I got excited when I saw it show up a while back. I even opened a support ticket today just to be sure this wasn't one of those magical "you have to contact support to get the feature enabled" things.... Here is their response: Thank you for contacting Cisco Meraki support. My name is _ and I will be the support engineer assisting you on this case. This is currently a known issue our development team is aware of. That graph is not populating because it is not a fully developed feature and is planned to be removed from the report due to this. Unfortunately, there is not any other information I can provide regarding the CPU utilization, but feel free to respond with the issues you are seeing on the device and we can hopefully troubleshoot it further. Please feel free to let me know if you need any further assistance or have any questions.
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Mar 14 2022
9:45 AM
2 Kudos
I'm dealing with a lot of packet loss on a small network. Support says that the CPU is hitting peak utiliization about 75% of the time. Two questions: 1. There is abviously something going on that is causing the CPU to max, but I'm not sure how to isolate this issue. What would you do? 2. It is a bit frustration to have to call support and sit on hold for 40 min just to find out the the cpu utilization is. Does anyone know if there is a way to get this data via API? (note this is different that the performance score which IS available via API) 3. Is there a way to get the built in chart for CPU Usage to work? (org->Summary report->select a single network)
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Feb 11 2022
6:47 PM
anyconnect doesn’t help with site to site. …and it has a minimum license purchase of 25 licenses which pretty much kills its usefulness for most of our clients. Otherwise, I agree.
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Feb 10 2022
9:57 AM
I know it isn't available, that's why I posted! This needs someone inside Meraki to push it up the development path.
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Feb 10 2022
3:40 AM
2 Kudos
Two issues: Client VPN - almost zero firewall rules around this. Excluding the hack job of using group policy and assigning to the VPN client device (which isn't reliable) Site to Site VPN w/ 3rd party firewalls - no ability to block inbound traffic. Meraki's position is that it all needs to be blocked "closest the the source". That's all good and well, but what if you don't have control over the source. We have multiple cases of setting up S2S VPN's w/ 3rd party firewalls and outside vendors. I don't like it, I don't want to do it, but didn't have a choice. That really terrible part is that we have to expose our entire network to the 3rd party and can't control the ingress on the VPN. We NEED firewall rules on inbound VPN traffic - both S2S AND Client VPN - but especially S2S. Every other firewall I've worked with has this capability. PLEASE!!
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Labels:
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3rd Party VPN
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ACLs
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Client VPN
Jun 7 2021
7:11 AM
1 Kudo
See this thread and then decide if you want to use them: 🙂 https://community.meraki.com/t5/Security-SD-WAN/All-firewall-rules-disappeared/m-p/116160
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My Accepted Solutions
| Subject | Views | Posted |
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| 3772 | Jun 7 2021 7:11 AM | |
| 21558 | Jun 30 2018 9:00 AM |
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