@Refyne I have never seen this behaviour with any of the devices I manage. I suggest opening a support ticket but I would take screen recordings from a working device and a device that has the issue.    It could be a developer issue as well so maybe reach out to the app developer.  ... View more

As the other response stated, what we did was create a new profile. We put it at 3GB for the quota size. I then had to reassign the new settings to the ipads and then erase/set them all back up. I ended up updating them to 18.1 because the previous iOS had known issues with clever not scanning the QR codes. ... View more

I've spent the morning testing with this   Created a ADE profile with a 5GB     NO Authentication   Wiped device   Ensured I had a bunch of users in school.apple.com Used my existing Education profile, which includes a device group to aid logging in:     Synced Users from Systems Manager > Overview∫   Synced Users from the top of the Education profile above   Wiped device and enrolled   Got to logging in, which I did with three users     No issues.   I'd look at your quote size. This is in MB, not GB, so my 5000 above is just shy of 5GB   I hope that helps   ... View more

Hi Refyne! In scenarios such as this, more in-depth troubleshooting on your context would typically be required, to understand the failure stage and root cause of failing to log in via a certain OS or device type. As this may involve detailing private information pertaining to your dashboard or configuration, I would recommend to open a support case if you are still experiencing this issue, via any of the channels as noted here:  https://documentation.meraki.com/General_Administration/Support/Contacting_Support Let me know if you have any further questions on this too! ... View more

how can i get a username and password to unlock my phone now   ... View more