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Re: Windows 10 Management profile has been removed from device!

by in Mobile Device Management
‎Jul 20 2018 10:45 AM
‎Jul 20 2018 10:45 AM
hey Adam, Despite saying that I would not "be registering it via the below Settings > Accounts > Access work or school instructions" again, I did. I also re-installed the agent. Then removed all tags and owner from the device on Meraki Deshabord and ensured no policies were being enforced. THEN, I deleted the agent on the Win10 system, and unsync'd it from the "Access work or School" setting. LASTLY, I deleted it from the Meraki Dashboard.... Waited several hours and re-added that same machine with success (following the official Meraki steps which include the Settings > Accounts > Access work instructions...). So yes this main issue on this thread was addressed since the Win10 client now checks in properly without the red banner. BUT the looping issue continues, and I'm working on that one here https://community.meraki.com/t5/Endpoint-Management-Systems/password-policy-in-Windows-10/m-p/4159 ... View more

Re: FW Not Installed is the reason for security audit failure

by in Dashboard & Administration
‎Jul 6 2018 7:38 AM
‎Jul 6 2018 7:38 AM
Bonjour @cmiarshvac  I actually dealt with Meraki support yesterday over this issue.  They had me run this command at a DOS prompt (it's the command that the agent used to check complaince)   WMIC /Namespace:\\root\SecurityCenter2 Path AntiSpywareProduct Get * /Format:List   That should listdisplayName=Windows Defender and productState=397568 (product state might vary... would have to confirm with Meraki)   If it doesn't list Windows Defender open a ticket with them... but if it does like mine did, they had me turn off the Defender on the system in question and turn it back on.  What I did was disable all part of defender, waited a few minutes and rebooted.  The reboot turns the Real Time Protection back on by default, and I manually turned on the other components.  My system showed up secure and compliant within an hour!!  ... View more

Re: FW Not Installed is the reason for security audit failure

by in Dashboard & Administration
‎Jul 5 2018 9:16 AM
‎Jul 5 2018 9:16 AM
Greetings~ was any resolution found for this issue?  Currently, I have a baseline Windows 10 Client that does not have any 3rd party AV. Windows Defender and Windows Firewall are both enabled / running / updated....  but it is also failing due to "FW not installed, FW not enabled, AV not running". ... View more

Re: Added a Win10 client but Live Tools are missing

by in Mobile Device Management
‎Jul 3 2018 8:51 AM
‎Jul 3 2018 8:51 AM
Just replying to myself here...  it looks like it took a little patience.  Waiting a couple of hours wasn't enough.  This morning, the Live Tools appeared on the dashboard for that system.  ... View more

Added a Win10 client but Live Tools are missing

by in Mobile Device Management
‎Jul 2 2018 12:42 PM
‎Jul 2 2018 12:42 PM
Hello community! As described int he subject.... I've added a Windows 10 pro client to our network and it checks in and provides basic data; however, the Live Tools section is missing completely.   Steps taken to register device: 1. Installed SM agent via .msi package I provided via google drive. This installed, but it did not appear in our Device List. 2. Attempted to register via the m.meraki.com page and entering in our network ID/authenticating. Nothing happened there either. It just sat in "registering device" loop and offered a button to download the agent. Downloaded the agent from that link and set it aside. 3. Followed the "Windows Profile" instructions for Windows 10 and registered via the Access Work or school / Enroll in Device Management only. The machine appeared in our Client List, but there is no Live Tools section. 4. Ran the agent again... windows prompted that it was already installed and if we wanted to repair. We selected repair and it ran successfully.  System still does not reflect Live Tools in the Device Dashboard.   Any thoughts on this?  Did I miss an install or setting perhaps?   ... View more
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Re: Windows 10 Management profile has been removed from device!

by in Mobile Device Management
‎Jul 2 2018 12:15 PM
1 Kudo
‎Jul 2 2018 12:15 PM
1 Kudo
Thanks Adam~ I'll take a look at those links and give the install a shot. ... View more

Windows 10 Management profile has been removed from device!

by in Mobile Device Management
‎Jun 27 2018 1:33 PM
‎Jun 27 2018 1:33 PM
Hello Community ~ I have a lenovo laptop with windows 10 which previously had Meraki Agent installed and subsequently uninstalled. This week, I re-installed the agent for some testing and troubleshooting and although the system is online and I can interact with it from the meraki dashboard, the top banner reflects: Management profile has been removed from device!   It has been over 24 hours and it still reflects that banner.  Does that go away?    Please note that I have not -and will not- be registering it via the below Settings > Accounts > Access work or school  instructions due to a looping password at log-in error we've experienced.  The only step I  take with the few Windows systems we have in our network is to install the agent.   Any insight would be helpful.  Thanks! ... View more
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Re: Create Administrative Account on MacOS at first boot with DEP?

by in Mobile Device Management
‎Apr 9 2018 8:49 AM
‎Apr 9 2018 8:49 AM
Thanks jared_f. This gets us partway there 🙂 ... View more

Re: Create Administrative Account on MacOS at first boot with DEP?

by in Mobile Device Management
‎Apr 8 2018 4:54 PM
‎Apr 8 2018 4:54 PM
Thank you for this amazing response sshort. I recently learned about secureToken and I was hoping that I had missed something in Meraki about making those admin accounts.  ... View more

Create Administrative Account on MacOS at first boot with DEP?

by in Mobile Device Management
‎Apr 5 2018 4:55 PM
‎Apr 5 2018 4:55 PM
Hello Community, How do you create admin accounts on your DEP / supervised macOS devices at first boot?   Currently, with the Device Enrollment Program, we are able to initially authenticate our users and when they first boot they see the device is managed and they are able to create their normal user account... but I have not come across a good solution for creating a Managed Administrative Account at the point of first boot / enrollment.     As I understand it, this is something that should go hand-in-hand with DEP, but I haven't ran across how to do this with Meraki. Does anyone out there have a solution for this?   note: we are nearly 100% remote workforce. We do not share an office or network.  ... View more
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