Meraki

sbhtadmin · ‎Jun 21 2022

Wade, I have found a procedure that can be done by the end user that will allow them to get in and update the process. Fixing Screen Dimming **Note – This can be done at any time and will not affect hours of service Turn off the tablet by holding down the power button until the Power Off and Restart buttons appear then select Power Off twice Wait about 10 seconds then press the power button until the tablet starts **Note – You must be quick on swiping down as soon as the screen 1 image appears, otherwise screen 2 will not appear and you will have to power off again During startup the tablet will go through the following screens: A black Samsung screen, Red Hello screen, Verizon with dots screen then the screen 1 image will appear. As soon as it comes up swipe down from the top and screen 2 will appear Screen 1 Screen 2 Move the bottom slider on Screen 2 to midpoint then swipe up once to close the menu and once to load the Cisco Meraki screen and Transflo Mobile can be started. **Note – Do not change anything else as it may make the tablet unusable I also created a Meraki 2nd profile with out the Kiosk mode settings that allows removing Kiosk mode long enough to also change the settings. Android apps is the primary. When I need to remove Kiosk I just change the installed profile on the device to remove Kiosk. With the device onsite this only takes a couple of minutes to udpate.

sbhtadmin · ‎Oct 5 2021

I am trying to enroll Windows 10 Pro clients into Systems Manager. I have tried both using the enrollment link as well as downloading the 3.1.1 agent and installing from that. The do not appear in clients and I do not see any entries in the event logs. I have looked at the issues that appear similar a, yes the time is correct, the windows firewall is disabled and the service is running as Local System Here is the latest log file ******************************************************************************** ******************************** TAIL OF PREVIOUS LOGFILE ********************** ******************************************************************************** [39] 2021-10-05 10:34:12.99898 [8816]: TunClient::handle_request [pcc108.meraki.com]: request [38] 2021-10-05 10:33:40.911407 [8816]: TunClient::handle_request [pcc108.meraki.com]: request [37] 2021-10-05 10:33:10.121579 [8816]: TunClient::handle_request [pcc108.meraki.com]: request [36] 2021-10-05 10:33:10.12210 [8816]: TunClient::handle_request [pcc108.meraki.com]: request [35] 2021-10-05 10:33:09.305351 [8816]: TunClient::main() [pcc108.meraki.com:993], starting up... [34] 2021-10-05 10:33:09.258569 [8956]: service_main: G::lobal()->config.tun_hosts has changed: (pcc108.meraki.com:993) (re)starting tun_clients [33] 2021-10-05 10:33:09.258569 [8956]: parse_config(), strange line in config: {"default_cloud_enrollment_network":623748548390839624} [32] 2021-10-05 10:33:08.508531 [8956]: do_blocking_wmi_query(): command = C:\WINDOWS\system32\cscript.exe //E:vbscript //Nologo "C:\ProgramData\Meraki\Systems Manager Agent\Temp\m_a2895.tmp" [31] 2021-10-05 10:33:08.508531 [8956]: service_main: my etheraddr = 20:47:47:AD:F5:2B [30] 2021-10-05 10:33:08.508531 [8956]: service_main: G::lobal()->cf_fetch_url = [https://n108.meraki.com/cf/config] [29] 2021-10-05 10:33:08.508531 [8956]: service_main: organization_id = 280733:623748548390839624 ******************************************************************************** ******************************************************************************** ******************************************************************************** 2021-10-05 10:36:37.846130 [5608]: m_agent_service starts at Tue Oct 05 10:36:37 2021 2021-10-05 10:36:38.51917 [5608]: 3.1.1 Apr 27 2021 21:48:32 2021-10-05 10:36:38.72048 [5608]: do_blocking_wmi_query(): command = C:\WINDOWS\system32\cscript.exe //E:vbscript //Nologo "C:\ProgramData\Meraki\Systems Manager Agent\Temp\m_a83B6.tmp" 2021-10-05 10:36:44.664235 [5608]: service_main: version = 3.1.1 2021-10-05 10:36:44.664235 [5608]: service_main: self_path = C:\Program Files\Meraki\Systems Manager Agent 3.1.1\m_agent_service.exe 2021-10-05 10:36:44.664235 [5608]: service_main: self_dir = C:\Program Files\Meraki\Systems Manager Agent 3.1.1\ 2021-10-05 10:36:44.664235 [5608]: service_main: temp_dir = C:\WINDOWS\TEMP\ 2021-10-05 10:36:44.664235 [5608]: service_main: secure_temp_directory = C:\ProgramData\Meraki\Systems Manager Agent\Temp\ 2021-10-05 10:36:44.726730 [5608]: Suicidal::run_as_user(): WTSQueryUserToken failed: An attempt was made to reference a token that does not exist. 2021-10-05 10:36:44.726730 [5608]: service_main: get_current_user_token failed 2021-10-05 10:36:44.726730 [5608]: service_main: system root = C:\WINDOWS\ 2021-10-05 10:36:44.726730 [5608]: service_main: G::lobal()->UUID = 4C4C4544-004B-4D10-8036-B8C04F563332 2021-10-05 10:36:44.726730 [5608]: service_main: G::lobal()->session_id = 18956 2021-10-05 10:36:44.726730 [5608]: service_main: organization_id = 280733:623748548390839624 2021-10-05 10:36:44.726730 [5608]: service_main: G::lobal()->cf_fetch_url = [https://n108.meraki.com/cf/config] 2021-10-05 10:36:44.726730 [5608]: service_main: my etheraddr = 20:47:47:AD:F5:2B 2021-10-05 10:36:44.851702 [5608]: do_blocking_wmi_query(): command = C:\WINDOWS\system32\cscript.exe //E:vbscript //Nologo "C:\ProgramData\Meraki\Systems Manager Agent\Temp\m_a9E25.tmp" 2021-10-05 10:36:44.976749 [5608]: fetch(): curl error 6 for url https://n108.meraki.com/cf/config?mac=20%3A47%3A47%3AAD%3AF5%3A2B&uuid=4C4C4544-004B-4D10-8036-B8C04F563332&orgid=280733%3A623748548390839624&version=3.1.1&arch=pc&follow_redirect=1 2021-10-05 10:36:44.976749 [5608]: fetch_config(): fetch() false 2021-10-05 10:36:47.945240 [5888]: ConnState::sample_win_common(): NOT ASSOCIATED, not getting net states 2021-10-05 10:36:48.23359 [5608]: do_blocking_wmi_query(): command = C:\WINDOWS\system32\cscript.exe //E:vbscript //Nologo "C:\ProgramData\Meraki\Systems Manager Agent\Temp\m_aAA9A.tmp" 2021-10-05 10:36:48.210848 [5608]: fetch(): curl error 6 for url https://cf.meraki.com/cf/config?mac=20%3A47%3A47%3AAD%3AF5%3A2B&uuid=4C4C4544-004B-4D10-8036-B8C04F563332&orgid=280733%3A623748548390839624&version=3.1.1&arch=pc&follow_redirect=1 2021-10-05 10:36:48.210848 [5608]: fetch_config(): fetch() false 2021-10-05 10:37:37.807882 [5608]: do_blocking_wmi_query(): command = C:\WINDOWS\system32\cscript.exe //E:vbscript //Nologo "C:\ProgramData\Meraki\Systems Manager Agent\Temp\m_a6D13.tmp" 2021-10-05 10:37:44.979201 [5608]: parse_config(), strange line in config: {"default_cloud_enrollment_network":623748548390839624} 2021-10-05 10:37:44.979201 [5608]: service_main: G::lobal()->config.tun_hosts has changed: (pcc108.meraki.com:993) (re)starting tun_clients 2021-10-05 10:37:45.369794 [10192]: TunClient::main() [pcc108.meraki.com:993], starting up... 2021-10-05 10:37:45.869775 [10192]: TunClient::handle_request [pcc108.meraki.com]: request 2021-10-05 10:37:45.979218 [10192]: TunClient::handle_request [pcc108.meraki.com]: request 2021-10-05 10:38:17.72932 [10192]: TunClient::handle_request [pcc108.meraki.com]: request 2021-10-05 10:38:48.181089 [10192]: TunClient::handle_request [pcc108.meraki.com]: request 2021-10-05 10:39:18.314625 [10192]: TunClient::handle_request [pcc108.meraki.com]: request 2021-10-05 10:39:48.516373 [10192]: TunClient::handle_request [pcc108.meraki.com]: request 2021-10-05 10:40:19.560755 [10192]: TunClient::handle_request [pcc108.meraki.com]: request 2021-10-05 10:40:49.749124 [10192]: TunClient::handle_request [pcc108.meraki.com]: request 2021-10-05 10:41:19.963262 [10192]: TunClient::handle_request [pcc108.meraki.com]: request 2021-10-05 10:41:50.178231 [10192]: TunClient::handle_request [pcc108.meraki.com]: request 2021-10-05 10:42:21.238500 [10192]: TunClient::handle_request [pcc108.meraki.com]: request 2021-10-05 10:42:51.422914 [10192]: TunClient::handle_request [pcc108.meraki.com]: request 2021-10-05 10:43:21.608385 [10192]: TunClient::handle_request [pcc108.meraki.com]: request 2021-10-05 10:43:51.684455 [10192]: TunClient::handle_request [pcc108.meraki.com]: request I see a different errors but the 2 consistent ones are: Suicidal::run_as_user(): WTSQueryUserToken failed: An attempt was made to reference a token that does not exist. parse_config(), strange line in config: {"default_cloud_enrollment_network":623748548390839624}

sbhtadmin · ‎Jul 22 2021

While I agree that the issue with dimming is an Android issue, the inability of the user to be able to interact with the settings to reset the screen brightness is something that might be addressable. In the Meraki settings is it possible to create a whitelist for settings and some granularity to allow the user to interact with some of the settings.

sbhtadmin · ‎Jul 19 2021

I am using Kiosk mode on a Samsung Tab A to present the Transflo transportation app. I am having an issue where the device gets unplugged, loses power and the screen dims.Even once the power is restored and the tablet recharged the screen stays as the lowest setting and the tablet becomes very hard to use. 2 issues with the Kiosk mode. 1. I do not see any way to grant the user the ability to restore the power settings to a usable level. 2. When in Kiosk mode the normal systems indications including power level in the upper right do not display.If these could display in Kiosk mode it would at least provide a visual representation of the battery level. I do have the power saving mode turned off under the advanced battery setting.

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Issues with App in Kiosk Mode

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