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  • About MCITDept
MCITDept

MCITDept

Getting noticed

Member since Jan 11, 2018

‎04-29-2022
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Community Record

25
Posts
12
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2
Solutions

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25 Posts
First 5 Posts
First 10 Kudos
First Solution
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Latest Contributions by MCITDept
  • Topics MCITDept has Participated In
  • Latest Contributions by MCITDept

Re: static ip

by MCITDept in Switching
‎04-12-2022 05:36 AM
‎04-12-2022 05:36 AM
If you have rebooted the switch and it still will not let you change the Static IP address, then you  might need to reset the switch and try again. ... View more

Re: MS switches performance with 3rd Party Router for Overlay

by MCITDept in Switching
‎04-12-2022 05:26 AM
2 Kudos
‎04-12-2022 05:26 AM
2 Kudos
Alemabrahao is correct, you can use any router with Meraki Switches, we did for a few years before moving over to the MX devices.  I hope you can get them talked into using the MX, as you probably know already, they are nice to use if you already have the switches in the dashboard.   ... View more

Re: MS210 24P SFP Ports Not Connecting

by MCITDept in Switching
‎04-11-2022 01:24 PM
2 Kudos
‎04-11-2022 01:24 PM
2 Kudos
It is the model that is listed on the Meraki datasheet you link to.  They are sold as Cisco SFPs now that is what it says on the box they came in.  It is the MA-SFP-1GB-SX, and they are not cheap, but now I have some, as well as others we use, so if I have an issue, I can put a supported model on each end of the connection.  The firmware upgrade fixed the issue.  Thank you to all for your help. ... View more

Re: MS210 24P SFP Ports Not Connecting

by MCITDept in Switching
‎04-11-2022 01:17 PM
2 Kudos
‎04-11-2022 01:17 PM
2 Kudos
After upgrading the switches to 15.10 the SFP ports now work.  Thank you rymiles. ... View more

Re: MS210 24P SFP Ports Not Connecting

by MCITDept in Switching
‎04-11-2022 09:06 AM
‎04-11-2022 09:06 AM
OK, will try the upgrade to latest firmware and report back in a little while. Thank you. ... View more

MS210 24P SFP Ports Not Connecting

by MCITDept in Switching
‎04-11-2022 08:32 AM
‎04-11-2022 08:32 AM
We have two MS210-24P switches set up in a stack.  I currently have an MS320-24 with SFP to a MS120-24P SFP working for a long time.  I need to move the SFP connection from the MS320 to the newly added MS210 stack.  I have purchased Cisco SFP modules for both ends, and the switches do see the SFP modules, but no connection.    The same fiber and modules will work in the MS320, but will not work in either of the stacked MS210 switches.  I have checked and flipped the fiber connections, still no go.  I have tried different SFP ports on both MS210's, still no go.  I can put the module and fiber back to the MS320 and it will connect.    I have looked over all my settings and cannot find anything so far that should prevent this from working.  After looking online in the forum I did find there is an issue with certain firmware not initializing the SFP module, but it seems to be on my switches, at least it names them and shows the serial number for each.  I am on firmware 15.2 for all of the switches, could the firmware be the issue here?  Any other suggestions to try?   Thank you. MCITdept  ... View more

Re: Meraki Phone Support wait times are Horrible

by MCITDept in Security / SD-WAN
‎12-16-2021 11:49 AM
‎12-16-2021 11:49 AM
Read my post up near the top again, most of the support folk we have had to talk to lately have been lacking in knowledge of Meraki.  They used to have the best support period, and I really hope they get back there real soon, but either way you are correct, you can't do a 5 hour phone call over emails.   One of our last calls was 4 hours, and no closer to a fix than when we first got on the call.  The poor guy did not know what he was doing, so they have had to hire some that have not been trained correctly or had enough time to train.  I can understand that to a point, they have sold so much that the customer base is way too large for the amount of support they currently have.   I sure am hoping they can turn this around for the better, and get back to where support was before.       ... View more

Re: Meraki Phone Support wait times are Horrible

by MCITDept in Security / SD-WAN
‎12-15-2021 04:22 PM
‎12-15-2021 04:22 PM
Ubiquiti has email support only, as far as I know now.  We use some of their equipment now, and in the past few months whenever we have had to contact support, it has been pretty quick for someone to return my emails, an hour or two tops so far.  I know that is not the same as talking with someone, but with wait times as long as we are having now with Meraki, it is about the same as not talking to someone.     I have added more Ubiquiti equipment in the past year, than I thought I would, and I am still just sort of testing some of it, and I have to say, it has been very robust, hardly any issues at all.  I have some of the switches that have been running close to a year with no reboot, save the firmware upgrade reboot.   I still like Meraki products more at this point, but I am going to test and look at other options, so I can be ready to move either way when the time comes.  I just want to be prepared to do the right thing.  Good luck to you, and which ever way you end up taking.  It is hard to lose money to phone wait times that can tie you up for half the day!   ... View more

Re: Help creating a VLAN (more accurately, what I messed up!)

by MCITDept in Security / SD-WAN
‎12-01-2021 11:02 AM
‎12-01-2021 11:02 AM
I can't tell you how many times I didn't realize how big a change was going to be beforehand.  It always seems to find a way to affect more than what you first realize.  Good you got things figured out, and are getting some help with getting it right.  You must have a pretty huge network, and a complicated one at that.  Good luck!     ... View more

Re: Help creating a VLAN (more accurately, what I messed up!)

by MCITDept in Security / SD-WAN
‎11-18-2021 05:12 PM
‎11-18-2021 05:12 PM
Well, start in your dashboard.  Is there any other devices, or networks that you can see that have the IPs in your static routes?  Are the other network devices a different brand than Meraki?  Can you log into those devices, like the DHCP server, or any other device that is part of the network.     If that does not work, try tracing out cables that are connected to your MX, and see where they go, you might find the static route devices if they are onsite, or a part of your local network.     Bottom line is, you have to configure the VLAN on another device it sounds like, not sure what that device is though.  Look for the IP of the DHCP server on your network, is it another router?  There are many tools you can use to find IPs on your network, try some of those. Go from there!   Good luck! ... View more

Re: Help creating a VLAN (more accurately, what I messed up!)

by MCITDept in Security / SD-WAN
‎11-17-2021 10:07 AM
‎11-17-2021 10:07 AM
Do you know what the static routes point to? A layer 3 switch?  Another router? Need more. ... View more

Re: Help creating a VLAN (more accurately, what I messed up!)

by MCITDept in Security / SD-WAN
‎11-15-2021 10:45 AM
‎11-15-2021 10:45 AM
OK, is the second router the main gateway to the internet, is it even the main router?  We know you have at least two routers at this location, are those all the routers at this location?  Or are there others that those static routes point to?     Please give us more information, as it is too hard to imagine what you have, and help you.  You can change the information or IPs, so you don't give out anything you need to keep private. ... View more

Re: Help creating a VLAN (more accurately, what I messed up!)

by MCITDept in Security / SD-WAN
‎11-10-2021 01:08 PM
‎11-10-2021 01:08 PM
If you also have VLAN-1 set to NOT hand out DHCP, then either you must assign static IPs to everything, or you have another device on-site that is handing out DHCP addresses. Since you are getting a 169 address in VLAN-3, something else has to hand out IPs, or you have to turn DHCP on, on the MX.   Do you have another router that is acting as the DHCP server?  It looks like you have a tremendous amount of IPs in your network, with the /16 setup.  If you just need to add a new VLAN, and just get internet access on it, then as long as the MX you are configuring this on, is the main router, then I would set it up in a different subnet than 10.x.x.x.  Something like 192.168.x.x, a subnet you are not using or will not overlap anywhere.    Then just set up firewall rules to block the communication between all your other subnets, and the new one.  Unless we are not seeing the whole picture, which seems pretty likely, it should not be too hard.   Sadly, it is hard to say what is right without knowing more about your configuration, and what you are doing. ... View more

Re: Meraki Phone Support wait times are Horrible

by MCITDept in Security / SD-WAN
‎11-05-2021 01:05 PM
1 Kudo
‎11-05-2021 01:05 PM
1 Kudo
Just today, my assistant was on the phone with Meraki Support for over 4 hours, and was no closer to a resolution than when he first got on the phone.  So after the long wait now, you get someone on the phone that does not know how to help you, or what they may be doing.  This has gotten so out of hand, it is forcing us to take another look at our options.  We can replace all our hardware for less, than the cost of renewing our license with Meraki, if we use Ubiquiti branded equipment.     Now I know that Ubiquiti is not at the same level as Meraki, but they are working hard to get there, and Meraki is working hard to let them.  Ubiquiti support is just as bad, but at least I can save a ton of $$$$$.   After today, that is about where I am at, when our license expire, we will be looking very hard at our options.  By then, about two years from now, maybe things will be different, on both sides.   As they say, when you're at the top, there is only one way to go!     ... View more

Re: Help creating a VLAN (more accurately, what I messed up!)

by MCITDept in Security / SD-WAN
‎11-04-2021 08:15 AM
‎11-04-2021 08:15 AM
Sounds like your new VLAN-3 does not have DHCP configured, if you are getting a 169. self assigned IP.  Go to Security & SD-WAN then DHCP, on your Meraki dashboard, then check and see if your VLAN-3 is configured to hand out IPs in the correct subnet.     ... View more

Re: Meraki Camera Audio Quality

by MCITDept in Smart Cameras
‎09-01-2020 07:18 AM
‎09-01-2020 07:18 AM
We have MV32, MV12W, and MV22HW cameras, all of them seem to have issues with audio.  So I think a big part of this problem, must be software, or programming somehow.  the audio sounds so muffled, it is very hard to understand what anyone is saying.  If I had an EQ to adjust in the audio, it's like you could make it sound better, just add some high end, and pull out a little mid frequencies, and it would be much better.  However, no way to adjust it.  Please let me know what you have found, would love to fix this issue.  Thanks ... View more

Re: Anyone care to share their experience with the MV cameras?

by MCITDept in Smart Cameras
‎08-31-2020 02:24 PM
1 Kudo
‎08-31-2020 02:24 PM
1 Kudo
As most everyone has said they are easy to setup, and have some really nice features, however, the cost and the main issues with these cameras make them a NO GO for us any more.  First off, if you want to record the audio along with the video, then you will be sorely disappointed, the audio quality is about as bad as it can get, in our experience.  I have some Ubiquiti cameras that are less than half the cost of the MVs, that sound so much better in the audio, it is really crazy.    Another thing, we licensed several of our cameras, we wanted more storage, and with the license, you MUST accept the lower video quality, boy do we regret that!  Video is pretty nice when you have it all at the max, but then you only get maybe 5 days to 2 weeks according to motion, if you are lucky.  That is just not enough in most of our issues.  Sure you can catch a lot of things in the past 3 days, but not everything. At this point in time, I would look else where for better cameras at a cheaper price, you'll be glad you did in the long run. ... View more

Re: Meraki Camera Audio Quality

by MCITDept in Smart Cameras
‎08-31-2020 02:09 PM
‎08-31-2020 02:09 PM
Well, sad to report that it has not really changed much at all.  We just had an incident at a location, that required us to download the video and audio for, once the owner saw and heard this video, we were basically told to replace this trash with something we can use.  You could hardly hear and make out any of the audio.    The people in the video were standing about 15 to 20 feet from the camera, the audio was so muffled it was useless.  I have other cameras, that are much much cheaper, and the audio is much much better!  This is what is so crazy, you would think that Cisco would have the best audio, not the worst.    At this point, I will not be purchasing any more of these cameras, and would return the ones we have if that were possible.  I am really disappointed in the performance of these high cost cameras.  I can only hope they can fix this in other software updates.    I will be reporting this to support and trying to figure out if something is wrong with the cameras I have, hopefully they can help some way.  I may try to post a comparison of what we are seeing if that may be possible soon.  Thanks for all your help! ... View more

Re: Meraki Camera Audio Quality

by MCITDept in Smart Cameras
‎08-05-2020 10:07 AM
1 Kudo
‎08-05-2020 10:07 AM
1 Kudo
We are still having the bad audio issue, so I will make sure to upgrade to the new firmware and check the audio out again at that point.  It will be next week before I can get that done though, thanks for letting me know about this fix, I am looking forward to it, and hope it fixes ours as well.   Dave ... View more

Re: Meraki Camera Audio Quality

by MCITDept in Smart Cameras
‎05-14-2020 01:26 PM
‎05-14-2020 01:26 PM
Well after we reset the camera, it has not really helped the audio much if any.  This particular camera may have an issue with the audio, we have contacted support, they had us try a few things, to no avail, they have now give us an RMA on the camera, so we will just return this one.  However we still have several more that are having bad audio issues as well, but not as bad as the first cam mentioned.    It sounds like the gain on the audio tries to ramp up to fast and thus any sound made sort of causes the level to fluctuate, and makes it sound pretty odd, hard to understand and almost echo some.  I am going to try and reset the others as we can get to them. Thanks for the info. ... View more

Re: MV72 Cameras over Mobile Data?

by MCITDept in Smart Cameras
‎05-14-2020 07:46 AM
1 Kudo
‎05-14-2020 07:46 AM
1 Kudo
Mobile data for video will get expensive pretty fast, at least from where I am it would.  Have you thought about a wireless bridge?  As long as you have power, you can setup two wireless radios to make sort of an invisible ethernet cable from two points.  I use this at several locations, and you can get some pretty major distances according to what you use and need.  Check out ui.com and look at their AirMax, or AirFiber, according to what you need.  The LiteBeam AC, nanobeam AC, and PowerBeam ACs all work great, I have used them in production environments, and they are working really well.  I have remote cameras and even a VoIP phone working over a wireless bridge.   Thanks   ... View more

Re: Meraki Camera Audio Quality

by MCITDept in Smart Cameras
‎05-13-2020 03:01 PM
1 Kudo
‎05-13-2020 03:01 PM
1 Kudo
OK, I will try that and see if it helps, I hope so, these are some pretty nice cameras, but not much good if you can't understand the audio.  Will post back and let you know, once we have a chance to do this, will likely be tomorrow.   ... View more

Re: Meraki MV Security Cameras - what if they're stolen?

by MCITDept in Smart Cameras
‎05-13-2020 02:32 PM
‎05-13-2020 02:32 PM
If you do not have your video recorded off camera, yes you will loose video footage for good if it is stolen.  There are options to record video on other devices, however there is trade offs to doing so.  One big one is if you use the Meraki Archive license you will have to accept poor video quality, not the sharper image the camera is capable of.  If you stream with RTSP, it seems it can only be done locally to the camera, not across the web, to another location, as far as I can tell for now. ... View more

Meraki Camera Audio Quality

by MCITDept in Smart Cameras
‎05-13-2020 02:07 PM
‎05-13-2020 02:07 PM
We have several of the MV cameras, MV32, and MV12W.  All our camera's audio quality is pretty bad.  You can't understand what people are saying very easy, you have to listen really hard.  They all sound muffled and even almost distorted.  We have had to reboot all the cameras, due to large amounts of distortion, this cleared up the distortion mostly, but you still can't understand what people are saying really.  Then I listened to some of our Ubiquiti cameras, they sound so much better than the Meraki's and are a fraction of the price!  I could not believe the difference!   My question is this, do others also have the poor audio quality, and hard to understand what people are saying?  I have not found anyway to change the audio settings other than you either have it on or off.  At this point I am very displeased in the audio, especially after hearing audio on other brands of cameras at much cheaper prices.  ... View more
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PhilipDAth
Kind of a big deal PhilipDAth
5
cmr
Kind of a big deal cmr
2
Gotchaa
Gotchaa
1
Banfield75
Banfield75
1
DJDonovan
Meraki Alumni (Retired) DJDonovan
1
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ww
Kind of a big deal ww
1
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Meraki Employee Ryan_Miles
1
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SaferNetworkSol
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My Accepted Solutions
Subject Views Posted

Re: MS switches performance with 3rd Party Router for Overlay

Switching
384 ‎04-12-2022 05:26 AM

Re: Help creating a VLAN (more accurately, what I messed up!)

Security / SD-WAN
3013 ‎11-18-2021 05:12 PM
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My Top Kudoed Posts
Subject Kudos Views

Re: MS switches performance with 3rd Party Router for Overlay

Switching
2 384

Re: MS210 24P SFP Ports Not Connecting

Switching
2 1325

Re: MS210 24P SFP Ports Not Connecting

Switching
2 1338

Re: Meraki Phone Support wait times are Horrible

Security / SD-WAN
1 1349

Re: Anyone care to share their experience with the MV cameras?

Smart Cameras
1 2483
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