Meraki

pjc · ‎Sep 16 2024

For completeness in case anyone else is suffering the same issue as us, well, I logged a ticket with support, turns out this issue was introduced in an earlier version of firmware, 30.5 I think, is resolved in 30.7. The issue is called 'FastCGI unresponsive'. Yep, good description that, dunno how I didn't seen that in the release notes and guess that was related that to my problem and apply the firmware update sooner (despite worried about radius authentication issues in 30.7.....)... Note to self, any issue log with support to get the full picture

pjc · ‎Jul 29 2024

another thread about this here https://community.meraki.com/t5/Wireless/30-7-Update-Breaks-RADIUS/m-p/241979#M33274

pjc · ‎Jul 25 2024

Being reported on Reddit https://www.reddit.com/r/meraki/comments/1e35rty/mr_307_causes_association_error_17/ I'm gonna hold of upgrading until confirmed fixed in future release

pjc · ‎Jul 19 2024

I've decided to postpone my planned rollout of 30.7. Although we don't use client balancing, @Brad39 stating that turning off client balancing didn't solve the issue is enough for me to be nervous about this, despite me running 30.7 in a small live environment (2 x MR44's) for the past week without issues with radius auth (my normal live test firmware update environment)

pjc · ‎Jul 18 2024

@skunkytoots and @Brad39 do you both have client balancing enabled on the affected networks ? I've scheduled 30.7 upgrades for next week and we run NPS Radius but we don't use client balancing Thanks

pjc · ‎Jul 10 2024

I wish you luck getting any response from Meraki. We got nowhere with this https://community.meraki.com/t5/Dashboard-Administration/New-Dashboard/m-p/222631#M7593

pjc · ‎Jun 7 2024

Does the beta version 31.1.1 contain all of these fixes/new features found in this stable release candidate version 30.7 ?... as the release notes show much fewer fixes in the 31.1.1...

pjc · ‎May 31 2024

I hate these scroll bars, it grinds my gears every day I look at the dashboard. How was this ever considered progress. I've got from seeing everything I need in one glance to having to scroll all the way to the bottom of my list and then having to scroll all the way across, and then having to scroll back up through the list to see the AP I'm interested Someone in the Dev team responsible for this look - Tell me how you think this new look with the scroll bars is better than the previous view for someone like me managing and viewing every day

pjc · ‎May 24 2024

Yep I know BHC (July) - We are in the process of replacing our MR32/33's. The worry is that we have seen the same issue with MR44's and with no documented resolution in the latest beta firmware 31.1.1

pjc · ‎May 23 2024

Had 4 x MR32's with the same issue today, all at one site. I see that firmware BETA 31.1.1 is available, no mention of any bug fixes for non WiFi-6 AP's, and no mention of this issue either as fixed. I'm gonna start raising tickets I think

pjc · ‎May 10 2024

I'd check that the AP is still broadcasting your SSiD's and servicing clients. I've seen this recently on some AP's, see my post below https://community.meraki.com/t5/Wireless/Random-AP-s-stop-broadcasting-SSiD-s/m-p/232207#M31981

pjc · ‎Apr 24 2024

Thanks Caroline - subscribed

pjc · ‎Apr 24 2024

Anyone else having issues accessing the dashboard this morning ?

pjc · ‎Apr 8 2024

Within an hour of posting above, issue at one site, 6 out of the 8 MR44's there with he same problem. Below is the message I captured when trying a throughput test. Toggled PoE on switch ports, AP's recovered. I'm hoping there is a site in the future with the issue on an AP that's not customer critical so I can investigate further with support while it remains in it's broken state (before rebooting)

pjc · ‎Apr 8 2024

I've definitely seen it affecting a MR36 and a couple of MR44's over the last 3 months, same symptoms for both models as mentioned in original post and both models running FW 30.5.

pjc · ‎Apr 4 2024

Running 30.5 when issues arose, which until a couple of weeks ago was the current stable (before 30.6 replaced it as current stable). Moving to 30.6 next week

pjc · ‎Apr 4 2024

Thanks for the advice, sounds like it could be a problem not unique to us. Next time it happens, I'll capture all of the relevant symptoms including those already mentioned and raise a case

pjc · ‎Apr 3 2024

Hello all, I've noticed recently in the last few months that we have a had a few cases of where a MR44 (it may well be other models too) stops broadcasting it's SSiD's and therefore clients are unable to connect. When I look in the dashboard at the affected AP, the summary page does not show any clients currently connected, but instead is spinning as below, doesn't show a number of clients as normal (below) Also, when you try a throughput test in dashboard tools, it eventually errors and also pings in the dashboard tools return 100% loss. However, I can ping the AP on the network from any PC. I have also found that the reboot tool in the dashboard does not work and it reports as unable to reboot. The only way I can recover the AP (other than physically unplug) is if I power cycle the switch port it's connected to and it's then fine again. This has happened to a random selection of AP's over the last couple of months for me. All running firmware 30.5. I don't know if the issues was present in earlier versions of firmware. I've not logged a call as it's so infrequent and random, I was just wondering if anyone else has experienced similar issues ? I'm upgrading my estate to 30.6 next week, be interesting to see if the problem goes away then Thanks all

pjc · ‎Feb 19 2024

Just back from a week's leave - what is going on with the dashboard ? It's a mess C'mon Meraki, get it reverted to the previous version, if it ain't broke, no need to fix it - in the words of The Smiths - 'This joke isn't funny anymore'

pjc · ‎Jan 23 2024

These scroll bars are terrible, who's idea was that ? How do I revert back to the previous dashboard view ?

pjc · ‎Jan 3 2024

I found the same issue with a MS130, I had to configure the VLAN and DHCP option in the switch under LAN IP settings for the specific switch i.e. below

pjc · ‎Dec 15 2023

Response from support including workaround. That's teach me to opt in to new features.... Thank you for contacting Meraki support. We are currently aware of a issue that is causing false positive alerts due to a on-going issue that is being investigated with high priority. As a workaround please disable Opt-in to view and manage alerts in a new centralized Alert Page on the early access page until the issue is resolved to clear the alerts shown. Once we have confirmed that the issue is resolved we will provide you a update.

pjc · ‎Dec 15 2023

Yep, same here, hundreds of our AP's are reporting this error this morning, logged with support Access point has an ethernet negotiation failure

pjc · ‎Dec 5 2023

Do you mean MR26 are end of life ? MR36 are current models, no EoL or End of Sale announced. Whci one do you have ? If you have MR26 then MR36 would be an ideal replacement

pjc · ‎Oct 19 2023

I was wondering when trying to resolve issues previously I was having at some of my SDWAN sites and suspected packet fragmentation where, if any, MTU value was specified on the MR's. I tried reducing MTU sizes in NPS Radius connection policies, but had no joy. Ended up having to use the Meraki Proxy Radius to broker requests for those troublesome sites where there was fragmentation

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