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Join now- About NicolasRen
About NicolasRen
Community Record
33
Posts
40
Kudos
1
Solution
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Jul 2 2025
12:35 AM
1 Kudo
Congrats ALL !!
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Jun 29 2025
1:58 PM
Great job 🙂
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Jun 29 2025
1:56 PM
Sounds good ! Will have to try it in a few days ...
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Jun 29 2025
1:04 PM
I'm thinking at an other side effect related to this version mismatch. It was only happening on sites affected by this bug, I was not able to see MR70 on roaming timeline in the client details page. Only MR36 and their events were displayed.
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Jun 29 2025
12:59 PM
Great job ! Nice cable management... for the moment 😎 Need an update in a month 😁
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Jun 26 2025
1:27 AM
Hey Here only using dashboard graphs and alerts on most of orgs. Having Centreon for bigger and mixed deployments.
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Jun 26 2025
1:11 AM
I tried yesterday before answering and I was not able to modify vlan configuration if DHCP has been disabled with reserved or fixed ranges. I thought it was possible as you said.
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Jun 25 2025
1:41 AM
Hello Bruder, What do you mean by L3 function ? MS250 supports L3 VLAN with routing and DHCP.
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Jun 25 2025
1:14 AM
3 Kudos
No you can't as your MX is configured in NAT mode so you will not be able to "enter" in your network. You would configure port forwarding on your router to point to your MX IP : 10.0.1.100. You'll have double NAT but it shloud work.
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Jun 25 2025
12:42 AM
2 Kudos
Yes so here your MX is configured with private subnet interconnection. It means that you have a router upstream your MX that is hosting the public IP address. You'll have to configure port forwarding on this router to be able to join your server from the outside.
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Jun 25 2025
12:40 AM
Hi, Do you have Fixed IP or Reserved IP ranges ? This could be blocking update from vlan side. You have to delete these options before updating vlan configuration. Try and let us know 🙂
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Jun 25 2025
12:28 AM
2 Kudos
Hi Ntuka, As we already know your public IP address, would you share appliance status page with wan uplinks status ? Also, you enabled port forwarding on both uplinks which could cause some issues if you don't have active/backup upstream routers.
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Jun 24 2025
4:30 AM
2 Kudos
So there’s a kind of “marker” in the firmware version that identifies older MR models as unsupported and triggers an upgrade to the latest compatible version ? We've asked support to check if other models that don’t support version 31+ are also affected by this issue and we’re still waiting for their response. Regarding the test site—we could try it, but we’ll need to ask support to perform the upgrade manually, since we can’t schedule version 30.7 in the dashboard while version 31.1 is in place.
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Jun 24 2025
4:15 AM
2 Kudos
Exactly! According to the documentation, the MR70s should have upgraded to version 30.7.1 when we updated the network to 31.1.7. But that’s not happening. We don’t know why—it seems the MR70s aren’t upgrading and are stuck on their current firmware version (in this case, 26.x).
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Jun 24 2025
4:01 AM
Hello Demus, Do you have the billing SSID enabled ? I tried in lab and menu appeared as soon as I enabled the SSID.
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Jun 24 2025
3:54 AM
Yes that's the point, if you want to access it from the outside of your network, you will need to point these records to the public IP (where you did the port forwarding). This IP address is the WAN IP of your MX. You can find it in Security & SD-WAN / Appliance Status, look at the WAN1 section. By the way, the first test to do is to put this IP address in your browser to check if your port forwarding rules are working correctly. Also, you'll have to confirm that your MX is directly connected to your ISP and hosting the public IP (not connected behind a router for example). Let us know about your tests.
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Jun 24 2025
3:50 AM
2 Kudos
Hello, We've been experiencing issues with the MR70 model (although this could apply to any MR device that doesn't support the designated firmware version—you'll see what I mean). A customer reported roaming issues between indoor and outdoor APs. Their setup includes MR36 and MR70 units. Following a support investigation, we discovered that the MR70s weren’t running the network’s configured firmware version but an older one, which caused compatibility issues. Normally, when updating a network to a newer firmware version, APs that don’t support it should automatically update to the latest version they do support. However, in this case, that didn’t happen. We reproduced the issue and upgraded 10 other networks. Then, with the help of support (since you can’t check this via the dashboard—they use backend tools), we confirmed that the MR70s hadn’t upgraded. The next step is to ask support to manually upgrade the MR70s that are not on the correct firmware. Just wanted to share this with you—let me know if you’ve encountered something similar with this or other models.
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Jun 24 2025
3:34 AM
4 Kudos
Hey, Updating... It seems to work fine since we disabled the option. Dashboard is showing 4G aggregate speed and copies started by the customer are working fine now... thanks a lot for you help ! Will keep this in mind...
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Jun 24 2025
3:17 AM
Hi, As Jono said, verify your dns records, it seems you have a mistake in your DNS configuration. I tried to nslookup from the outside and I have the same result as you with the private IP address. As understanding, we should have a public IP (related to your MX WAN IP). By the way, if you access directly to the MX WAN IP address, do you have an answer ?
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Jun 24 2025
3:07 AM
1 Kudo
That's a great update and had not seen before ! Sharing to customers... thanks.
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Jun 24 2025
3:05 AM
Amazing charts ! Thanks for sharing 🙂
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Jun 24 2025
2:50 AM
2 Kudos
Bring back Green theme :'( Will have to work on browser extension for color replacement...
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My Accepted Solutions
| Subject | Views | Posted |
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| 1717 | Jun 25 2025 12:40 AM |
My Top Kudoed Posts
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