At this point we are running the latest stable fw 28.7.1. We also have AX disabled across the environment along with 802.11k disabled. ... View more

we have not had any new findings/report of the problem since disabling 802.11k across our environment. we cannot really control installed drivers on all enduser devices and disabling 802.11k was the only system wide workaround; for those we can control the drivers then the older Realtek fw noted above is still the current workaround for us until newer drivers can be tested.   we are NOT running the beta mr29.x firmware as of yet. we have not tested any of the later release Realtek drivers at - this may or may not contain a fix. https://www.catalog.update.microsoft.com/Search.aspx?q=Realtek+8822CE+Wireless+LAN+   hope that helps. ... View more

Hello,   I used the one from Lenovo's site and it works for the HPs, but you can also try from Microsoft update catalog:    https://www.catalog.update.microsoft.com/Search.aspx?q=Realtek+8822CE+Wireless+LAN+ https://support.lenovo.com/ng/en/downloads/ds120411-realtek-wireless-driver-for-windows-10-64-bit-thinkpad-x270   ... View more

this is the update im referring to     Update by fcsokie1   "Yes, I have an update. I took this issue all the way up the engineering chain at HP and after extensive wlan adapter logging, Realtek has created a new driver to address this issue. I have it in production in my environment and it is working great. They are currently working on a build to be released to the public. I don't have a timeline but help is on the way. They haven't provided me with clear explanations on the root cause other than what Meraki told me, which is that it was related to the Realtek wlan's incompatibility with 802.11k. We brought in identical devices with Qualcomm and Mediatek wlan cards and had no issues whatsoever with our Meraki APs."   ... View more

There’s an update on this issue on a seperate thread in case you are not aware - most promising updates so far.   https://community.meraki.com/t5/Wireless-LAN/New-MR28-6-Stable-Release-Candidate-firmware-fixes-WiFi5-wave-2/m-p/154355?utm_source=communitymembers&utm_medium=email&utm_campaign=immediate_general%27#M21400 ... View more

802.11k setting is not accessible in the dashboard - you have to call support and have them disable it on the backend. Thanks. ... View more

Disabling 802.11k on our testing seems to have made a difference. The Realtek adapters with any version of driver installed is now behaving better - consistently connecting to the closest AP, no packet loss, "client left ap" on the event logs are gone as well.   Disabling another feature is far from ideal but I guess its better than rolling back drivers.    We are waiting for further information from support. ... View more

Thanks - we have tried that as well and it seems to temporarily resolve the issue, the issue does come back eventually. Rebooting the client also sometimes make it behave better but often than not the problem does resurface.     In the meantime - if they are managed devices then we can install the older Realtek drivers that seems to work reliably. If they are not managed devices then.   Just curious - are you having the same problems on non WiFi 6 Meraki access points and the Realteks? In our environment it seems the problems are tied to WiFi 6 capable access points (MR45 and MR44) - with AX enabled or AX disabled.  ... View more

Thanks - this is still problem for us as well. At this point the only work-around is using the older Realtek drivers.   Did you end up trying disabling 802.11k? If so what was the outcome?  we have a pending support request with Meraki and this is one of the items we have not tested yet. ... View more

Does anybody have the luxury to test this if the same Realtek cards have the same issue on other (non-Meraki) enterprise level wireless networks or another wireless mesh type network - or is this problem specific to Realtek and a Meraki environment?   I know on our testing if we pin a SSID to an access point (where the Realtek clients cannot roam) we don't experience any of this problems. Also if we use the same Realtek cards on our home wifi networks we don't seem to have this issue. ... View more

Does anybody have the luxury to test this if the same Realtek cards have the same issue on other (non-Meraki) enterprise level wireless networks or another wireless mesh type network - or is this problem specific to Realtek and a Meraki environment?   I know on our testing if we pin a SSID to an access point (where the Realtek clients cannot roam) we don't experience any of this problems. Also if we use the same Realtek cards on our home wifi networks we don't seem to have this issue. ... View more

Any update on this from HP/Meraki?     We are in the same exact boat. So far we have isolated the issue to the following Realtek WLAN Cards so far: RTL8822CE and RTL8822BE. Current workaround is to install the following older drivers and this works fine for connectivity but not sure if it has other side affects. If we install the latest driver from HP, Windows Update the problem comes back. o RTL8822CE - 2024.0.8.134, driver date: 12/1/2021 o RTL8822BE - 2024.0.8.133, driver date: 8/19/2021 So far we have tested the following AX disabled, 12mbps bit rate set, radio power adjustments, channel adjustments etc, max performance settings for the WLAN adapter. We have not tried disabling 802.11k yet, but does not look like that works from other users feedback but we will try it anyway. We have an active support ticket with Meraki.   if we don't use the drivers noted above, what we notice in the Meraki logs in the request "client has left ap" messages every few seconds and also, not sure if this is related is that even though we are not using 802.1x, we are seeing 802.1x authentication related events on the WiFi 6 access points. When we have the problem the packet loss is about 8% to 12%.  Intermittently as well the client would chose to connect to distant access points.   once we install the older drivers then everything seems to go back to normal, no packet loss, constantly connect to nearest access point.   Thanks. ... View more

Any update on this from HP/Meraki?     We are in the same exact boat. So far we have isolated the issue to the following Realtek WLAN Cards so far: RTL8822CE and RTL8822BE. Current workaround is to install the following older drivers and this works fine for connectivity but not sure if it has other side affects. If we install the latest driver from HP, Windows Update the problem comes back. o RTL8822CE - 2024.0.8.134, driver date: 12/1/2021 o RTL8822BE - 2024.0.8.133, driver date: 8/19/2021 So far we have tested the following AX disabled, 12mbps bit rate set, radio power adjustments, channel adjustments etc, max performance settings for the WLAN adapter. We have not tried disabling 802.11k yet, but does not look like that works from other users feedback but we will try it anyway. We have an active support ticket with Meraki.   if we don't use the drivers noted above, what we notice in the Meraki logs in the request "client has left ap" messages every few seconds and also, not sure if this is related is that even though we are not using 802.1x, we are seeing 802.1x authentication related events on the WiFi 6 access points. When we have the problem the packet loss is about 8% to 12%.  Intermittently as well the client would chose to connect to distant access points.   once we install the older drivers then everything seems to go back to normal, no packet loss, constantly connect to nearest access point.   Thanks. ... View more

Any update on this from HP/Meraki?     We are in the same exact boat. So far we have isolated the issue to the following Realtek WLAN Cards so far: RTL8822CE and RTL8822BE. Current workaround is to install the following older drivers and this works fine for connectivity but not sure if it has other side affects. If we install the latest driver from HP, Windows Update the problem comes back. o RTL8822CE - 2024.0.8.134, driver date: 12/1/2021 o RTL8822BE - 2024.0.8.133, driver date: 8/19/2021 So far we have tested the following AX disabled, 12mbps bit rate set, radio power adjustments, channel adjustments etc, max performance settings for the WLAN adapter. We have not tried disabling 802.11k yet, but does not look like that works from other users feedback but we will try it anyway. We have an active support ticket with Meraki.   if we don't use the drivers noted above, what we notice in the Meraki logs in the request "client has left ap" messages every few seconds and also, not sure if this is related is that even though we are not using 802.1x, we are seeing 802.1x authentication related events on the WiFi 6 access points. When we have the problem the packet loss is about 8% to 12%.  Intermittently as well the client would chose to connect to distant access points.   once we install the older drivers then everything seems to go back to normal, no packet loss, constantly connect to nearest access point.   Thanks. ... View more

The latest and greatest firmware still has the problem with the MR16 unfortunately - having support review it again but the symptoms are the same.  Rolling back the firmware I guess is an option but not ideal.   I'm trying to escalate this issue - its been persisting too long and seems to be no clear path forward.          ... View more

We have a similar problem with the MR16s - initial support case was opened on November 2018 and still has not been resolved. We are trying 25.14 and 26.4 and see how it goes. I believe the problem still exist on 25.14 but less frequently, waiting some more time to see how it goes with 26.4 Let us know how it goes with your sales rep as we have a lot of of the MR16 deployed. Thanks. ... View more