Yes, I have an update. I took this issue all the way up the engineering chain at HP and after extensive wlan adapter logging, Realtek has created a new driver to address this issue. I have it in production in my environment and it is working great. They are currently working on a build to be released to the public. I don't have a timeline but help is on the way. They haven't provided me with clear explanations on the root cause other than what Meraki told me, which is that it was related to the Realtek wlan's incompatibility with 802.11k. We brought in identical devices with Qualcomm and Mediatek wlan cards and had no issues whatsoever with our Meraki APs.   ... View more

Is this issue happening on only devices with Realtek wlan adapters? Because we are having the same issue but only with Realtek. Have a ticket opened with HP and it has been escalated all the up through engineering who is now working with Realtek on this.   It has caused a crippling impact on our staff and neither HP or Realtek have any workarounds to offer. Moral of the story:  avoid Realtek at all costs. ... View more

Yes, we are having the exact same issue with our MR46 and MR52 and Realtek adapters. No issue with our Intel cards. Currently have ticket opened with Meraki and HP. Meraki disabled 802.11k but no improvement. Seems to occur on both 2.4 and 5. AX disabled. Tried lowering roaming aggressiveness, disabled band steering and client balancing. Zero improvement so far. ... View more