We were enrolling devices in Device Owner Mode option A (When prompted for a Google account during device setup, enter afw#meraki. This will automatically install the SM app.) And we encountered this issue described here. We were unable to deploy any apps on the managed phones due to that.   After several attempts, we tried enrolling devices using Device Owner mode option B (In the device's setup wizard, tap the screen 6 times then scan this QR code. The SM app will be auto-installed and auto-enroll the device in the default Network.) and this worked for us.   The issue seems to be related to the version of Play services on newer phones. ... View more

Hi @MarkC! Has this issue been resolved?   If not, I'm wondering if it has something to do with how you are managing system apps on android.    Maybe this article could help...let me know what you think!   https://documentation.meraki.com/SM/Apps_and_Software/Controlling_Android_System_Apps   From the AFW Deployment Guide: Controlling Native System Apps By default, all apps will be disabled when enrolling in Device Owner mode, including the default SMS and phone dialing apps. In Work Profile mode, Systems Manager will automatically create a work version of default apps, indicated with the orange briefcase, into the work profile. The applications that are installed by default or treated as 'system apps' will vary by device manufacturer - for example, Samsung devices use different dialer, camera, and SMS apps from Google Nexus or Pixel devices. To customize which default Android apps are provisioned into Device Owner mode, or duplicated into the managed work profile, see the Controlling Android System Apps article.   https://documentation.meraki.com/SM/Deployment_Guides/Android_Enterprise_Deployment_Guide_(Android_for_Work) ... View more

From my limited understanding that if you add one app to the black list then it will make everything else available to download. ... View more

Hi Mark,   It looks like meraki has updated one of the packages required during the installation.  However, it looks like the haven't updated the checksum in the QR code to match the new apk files.   I had to:      create a new network      get the qr code       unencode that qr code with the correct checksum      unencode the old qr code/ get my meraki network id     put the correct network id with the correct checsum in a text string    use an online encoder to create the correct QR code.   I have raised a support ticket with meraki, found the problem and  then advised them, so hopefully they will fix it soon.   Good luck   Cheers,   Jay   ... View more

I've tried a number of phones, Motorola G5 and a google pixel.  All the phones are having the same issue which is just bonkers.  It's only the contacts app that seems to terminate, uninstall then re install   Even gone ahead and created a new profile where I whitelisted system apps and yet contacts still does that strangeness. ... View more