Cannot add Android apps to Meraki

tombaz47
Here to help

Cannot add Android apps to Meraki

I have Android Enterprise setup to add apps through Meraki to Android devices. I am unable to search for any Android app (either by name or identifier), however I can add it through the Play store for Work account. If I add it in that way, there is no option to sync Android Enterprise account under the Sync button in apps and it was definitely there previously.

 

I have not changed any settings so am at a bit of a loss on this. I have contacted Meraki support and they unfortunately haven't been helpful.

 

Any help on this would be greatly appreciated.

2 Replies 2
YG-Kyle
New here

I'm also having this problem. Anyone?

PaulF
Meraki Employee
Meraki Employee

This is the normal way for adding apps for android:

Screenshot 2024-10-08 at 15.37.24.png

 

Screenshot 2024-10-08 at 15.37.40.png

Screenshot 2024-10-08 at 15.38.00.png

 

Screenshot 2024-10-08 at 15.38.16.png

 

If this is NOT your normal workflow for adding apps, can you list the exact steps you take to add an app

 

 

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