@tantony below copied from Meraki documentation: so you can easily see what you need to do with the key.      Orders can be claimed from the Organization Inventory section in the dashboard, via Order Number. If an order contains only a license key and no serial numbers, the license key must be claimed via Organization > Configure > License Info > Add another license. ... View more

Oh the irony, I tried to view the recording from my commuter train WiFi and Umbrella blocked me 🤣 ... View more

Hi @tantony, I hope this helped solve your issue. @JohnnyMeraki made a good point to mention the https://meraki.cisco.com/firstyearonus/en which provides additional cost savings. Unfortunately Cisco's EoY is at the end of July so you wont be able to receive any potential EoY savings. ... View more

Hi @DP1221, contact support here: https://meraki.cisco.com/support (call in for fastest help) or you can go to your dashboard, click on Help > Cases > New Case. Support can help you troubleshoot, run tests and provide you with more insights. ... View more

Hi @Nish, you need to contact the company as I assume they have the login details to the dashboard and they will be able to modify and/or add you to the dashboard. You can find more information here: https://documentation.meraki.com/zGeneral_Administration/Cross-Platform_Content/Summary_Report_Overview (in the bottom of the page) ... View more