Meraki has completed maintenance to restore dashboard services. All dashboard functions are working normally. Thank you for your patience, the team is reviewing options for communicating service changes in the future. ... View more

Hello,   A number of our customers hosted in the North American region experienced a short outage tonight when an error in a maintenance process brought down a set of redundant networking devices in one of our datacentres. We appreciate the feedback about a web portal and will take this into consideration. We are also working to close the gap that allowed this outage to occur in the first place. ... View more

After an internal investigation, Cisco Meraki has found the source of the problem which caused an outage of the Meraki dashboard between 9pm and 10:30pm PDT on 8/12. We found that errors in the integration process for dashboard resulted in frontend code being deployed which was no longer compatible with the dashboard application and backend. This issue was resolved and the processes that allowed this issue are currently being improved to prevent problems like this in the future. ... View more