Meraki

saihaynes · ‎Jan 24 2022

Hi Blake, Thanks for the input - yep its one of the first things I did in the initial troubleshooting......however I have managed (I may add with neither Meraki or Apple support actually coming back to me) to resolve. Looking at the changelogs a JAMF update (We have multiple MDM instances within ASM) had toggled VPP on within JAMF (we have it disabled). After toggling this back to "off", renewing the VPP token in Meraki and waiting around 24hrs everything is back to normal. As a side note I was able to deploy apps immediately and receive no errors in logs. Hope all is well for you and yours in these crazy times Sai

saihaynes · ‎Jan 20 2022

Hi All, Random issue we've started having as of this morning (call already logged with support) but wondered if anyone had come across or experienced the same? Apps are syncing from ASM to Meraki successfully (number of licenses is correct and increases if purchasing additional etc) - running a manual sync in Meraki completes successfully. All certs/tokens are up to date and correct and haven't been edited/changed/renewed. Apps in the app screen of each network show the correct assignment however when clicking into app to deploy/edit scope etc apps are showing as 0 in use. On devices the apps are actually installed and licenses are taken (an example below). If attempting to deploy app we are met with the following in the event log App Error App showing 0 licenses used App showing installed I will update once support come back but if anyone has any other ideas 🙂 *Edit - found this Many Thanks Sai

saihaynes · ‎Apr 8 2020

Hi, First off I'd look at factoring in supervision of your devices at some point, it really does give you extra management/security scope. Have you ruled out firewall/ports and the like, if you hotspot a device does it behave in the same way?

saihaynes · ‎Apr 8 2020

Hi, We have this on all our android devices (6-9), I've resorted to using the notes to keep a track of each number. iOS devices are all fine, this behaviour is across 02 and Vodafone and also whether the device is enrolled in AFW or not.

saihaynes · ‎Mar 13 2019

Meraki is long overdue a "proper" certification pathway......have been waiting for something to follow on from the CMNO 👍

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