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About AGH
Community Record
8
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4
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yesterday
I contacted them about my initial problem (unable to connect to the cloud), but not yet about this one. For my initial problem, they asked me to check the firewall... even though I specified that I don't have a firewall on my network. Furthermore, for my initial problem, I think the issue stems from the switch having its VLAN 1 interface disabled (I don't know why), hence no IP address and no internet connection. For this problem, I used the standard procedure but with no result.. 1 - First, connect the serial console cable and verify whether you have access to the serial console. Also, verify whether you have physical access to the switch and can unplug the power. 2 - Unplug the power cable to power down the switch. While holding down the button at the left top corner (next to the "S" LED), plug in back in. Keep the button pressed for at least 10 seconds, until the "S" LED is solid green. The console output will also state the boot from "packages.conf" has been aborted, and the "switch:" prompt is showing.
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yesterday
Hello I tried to convert my cisco 9200 to "meraki cloud". Unfortunately, the conversion doesn't seem to have worked, and I no longer have control via the CLI, and the switch doesn't appear on the dashboard. I tried a factory reset using the button on the front panel, but that doesn't seem to work. I don't enter "switch" mode at startup. I suspect that Meraki mode has disabled this function. Is there any other way besides sending it in for an RMA? Thanks
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yesterday
I think I've identified the problem. I don't know why I'm getting this log entry when the switch starts up: SETUP: new interface Vlan1 placed in "shutdown" state SETUP: new interface GigabitEthernet0/0 placed in "shutdown" state Switch 1 has been registered SETUP: new interface Vlan1 placed in "shutdown" state ---> If my interface vlan1 placed in shutdown stae, I don't see how I can retrieve an IP address...
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Thursday
2 Kudos
Unfortunately, I don't understand how to access the LSP on a C9200CX-8P-2x2G. There's no MGMT port. I'm using a front-end port and I've put my PC in the 198.18.0.x subnet with DNS, and I'm trying to access switch.meraki.com or 198.18.0.2, but nothing happens. I'm not sure if this is the correct method.
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Thursday
Hello, Thank you for this information, which I wasn't aware of. My DHCP server is working (it's my home router). When I unpacked my switch, it correctly received an IP address before converting it to Meraki mode. Furthermore, my PC (connected to the same wall outlet) is receiving DHCP correctly. For your information, the switch is flashing green. Is it possible that this is related to the license, which I haven't yet added? (although I have claimed the device)
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Thursday
Hello, I have a brand new C9200CX switch that was converted to "Meraki Cloud" using the various "Meraki Connect service" commands, etc. When the switch reboots, it gets stuck on "Meraki Connect service is enabled," and I can no longer access the CLI. I added it to my dashboard using its cloud ID, but it still shows as "offline" in red. I don't have a firewall, and I use DHCP on my network. I also have another question: as the documentation indicates, after switching the switch to cloud mode, it performs a "factory reset." How can it connect to the cloud if it no longer has an IP address, gateway, or DNS? Does anyone have any ideas? Thank you.
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