Agree with @BrandonS , dcloud is your best option here. Will give you plenty of hands on using the dashboard. Or, look at one of the Meraki courses, 365, ECMS etc as these contain plenty of learning material and labs.
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Happy Belated Birthday! Totally missed this post! Thank you @MeredithW and @CarolineS for this awesome place to hangout and share our battle stories and help others.
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Hi @antonical , reach out to your Meraki Account Manager as they’ll happily arrange Trial eqpt. Or, take a look at the useful link below: https://documentation.meraki.com/Getting_Started/Meraki_Free_Trials
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Hi @Noah014 In the meraki dashboard, if you go to the access point in question under "wireless" and scroll to the bottom of the access point page, you can select to update that single AP's firmware.
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https://documentation.meraki.com/MS/Monitoring_and_Reporting/Switch_Port_View You can also see speed and duplex under Link Negotiation (see screenshot below)
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Hi @Noah014 , why don’t you create a test Network and place one of your APs in for such testing. This way you can be confident that you’ve done your due diligence before upgrading your production environment.
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Hi @HBWaninara Quickest way to resolve is to take a packet capture on the MX whilst trying to Vpn in. You should then see a step by step setup of the vpn and where it’s failing.
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Hi @Q313 , this should help https://documentation.meraki.com/MX/Site-to-site_VPN/Configuring_Site-to-site_VPN_between_MX_Appliances_in_Different_Organizations
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That is quite choppy. Try: - replacing cable between MX and ISP - ensure MX is on latest stable firmware - confirm that your MX WAN IP details are correct If you’re happy and confident with the above push back to the ISP
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There’s nothing in the datasheets that state otherwise. As it’s for a trial won’t your Meraki AM loan the eqpt to the customer so you can verify?
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Hi @bjincosta , correct. Instructions on resetting Meraki devices: https://documentation.meraki.com/zGeneral_Administration/Support/Resetting_Cisco_Meraki_Devices_to_Factory_Defaults once reset connect via Ethernet to one of the four LAN ports
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Hi @bjincosta Make a note of the MXs uplink IP details and then factory reset the device. Hold the reset button for approx 15-20 seconds. The device will reboot. Connect your machine to the MX, you’ll be assigned an IP via a dhcp. Then browse to Mx.meraki.com. You’ll be asked for a username and password. The username is the device serial, no password required. Re-assign the device IP details and then enable the secondary WAN port.
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Hi @bjincosta. Do you have access to the Meraki Dashboard and Network for which the MX is assigned? If so you can source the devices IP address from there.
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Seems like an odd one! We have numerous MX’s deployed all blocking such countries as India etc. Not one is blocking google DNS. Why not switch the external DNS over to Cisco Umbrella: 208.67. 222.222. 208.67. 220.220.
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Hi @soundman353 @As @CptnCrnch says try running a packet capture on the MX100 outbound interface. Run the output through Wireshark and it should give you a good idea of what’s going on.
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