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n01048
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Member since Aug 10, 2022
3 weeks ago
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3 weeks ago
What did Meraki advise you? We are using CW966I’s as we have the issue on WPA2 and 3.
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May 23 2025
2:38 AM
Interesting, i turned off Auto SMPS in the network adapter settings and that seems to have helped so far, still continuing to test. Interesting that with radius its better because that was going to be my next test. What options did you change under 802.11? I have also been having this issue since January with our CW9166I
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May 13 2025
12:46 PM
Il try turning off 6Ghz. Did you adjust any rxsop settings @OVERKILL ? or just turning of 6ghz helped?
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May 13 2025
12:44 PM
Thank you @BaskaranGanesan @OVERKILL i am seeing thr same so our users will roam between floors and then get disconnected i.e slack or outlook show disconnected and once they disconnect/reconnect wifi it seems better but not ideal fix constantly having to do this
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May 13 2025
9:41 AM
got it, what issue did your users complain off specifically? Wondering whether i should turn off 6Ghz too since manual rxsop settings didnt work
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May 13 2025
7:05 AM
Oh really that's interesting because we have 6Ghz enabled but only on a specific SSID which majority of users are NOT connected too however the roaming issue occurs on both 5Ghz and 6Ghz SSID's..What firmware version?
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May 13 2025
6:47 AM
@BaskaranGanesan how are you getting on? i even after RXSOP adjustments i do not see any difference.. I am on the latest firmware now but also that did not make any difference.
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May 7 2025
2:04 PM
Yes i just spoke to support. I will try the RXSOP today and see if this helps. I am also doing the upgrade tonight
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May 7 2025
12:30 PM
Same issue here. Did Meraki confirm its an actual bug? and did you find if you upgrade to latest firmware any fix?
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May 7 2025
10:54 AM
@BaskaranGanesan we are having the same issue on CW9166I model. Disconnections on 5Ghz and 6Ghz when roaming. Meraki case open as well with no fix as of yet. Without 802.11r or client balancing. We revered back to 30.6 firmware but the issue still exsists even the in 31.1.6. I am going to try upgrading to 31.1.7 to see if this helps at all. Mac or Windows affected.
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